The role holder will be responsible for the oversight and management of the Transfer Agency AML team (A1’s, A2’s & Senior Associates), management of the AML process for all client relationships and acting as a point of escalation for the AML Team members and TA teams on any AML related queries or issues.
They will ensure that policies and procedures are followed and that best practices are applied across the group. They will continuously look for enhancements to create greater efficiencies and productivity within the AML team.
Responsible for the setting and achievement of specific Team performance targets and objectives to any direct reports.
Oversight of the Transfer Agency AML team, managing key priorities on a daily basis, planning team work, managing team resources including recruitment of new staff.
Building and maintaining client relationships through regular meetings, forums, ensuring effective communication and client satisfaction.
Act as a point of contact for client escalation.
Develop and implement key improvements on the AML process, procedures and new policy changes into the department.
Work with internal development on system enhancements to improve AML efficiency and productivity within the team.
Promote a risk awareness culture within the team to drive the zero error policy.
Proactively identify gaps in internal key controls and work with wider TA manager / director group to close gaps.
Demonstrate awareness with regulatory (and internal policy) obligations regarding Suspicious Activity Reporting.
Responsible for the effective management of the team and all associated HR Policies, performance and career developments.
Participate in department wide training efforts draft and deliver training course and facilitate on the job’ training.
Knowledge, skills and Experience
Degree in Finance and / or Business Related area (minimum 2.2) or relevant working experience.
4 -6 years Fund Administration / AML experience (preferable Hedge Transfer Agency) with at least 2 years people management experience.
Proficient in Microsoft Office applications in particular Excel.
Experience in working to tight deadlines, with an ability to multi task and to work calmly under pressure.
Experience in Client Relationship Management is essential for this role.
Good working knowledge of AML and regulations impacting the industry.
As part of State Street pre-hire background screening process, we apply a risk-based approach to determine the requirement of carrying out such checks on candidates, including criminal record checks.
This role is judged to be sufficiently sensitive to warrant carrying out a criminal record check. By applying for this job you are consenting to State Street completing background checks including criminal record checks’