Depositary Relationship Manager
Northern Trust
Luxembourg, Luxembourg, Luxembourg
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About Northern Trust :

Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally.

With 130 years of financial experience and nearly 20,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

As a Northern Trust employee (Partner), you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve.

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities.

If you would benefit from adjustments for any part of the employment process, please inform the recruiter to discuss your individual requirements.

We recognize the value of inclusion and diversity in culture, in thought, and in experience, which is why Forbes ranked us the top employer for Diversity in 2018.

Role / Department :

The Depositary Relationship manager is a senior member of the Luxembourg Depositary Team, reporting to the head of Depositary of Northern Trust Global Services Luxembourg (NTGS Lux).

The Depositary Relationship manager owns the Depositary service provided to NTGS Lux Depositary clients. This requires highly effective communication and relationship management skills and to be fully conversant in all aspects of regulatory and legal obligations of traditional and alternative investment funds.

A proven track record of delivering upon Depositary service excellence, building business relationships and adhering to the regulatory, legal and corporate control framework is expected.

The key responsibilities of the role include :

  • Own the overall NTGS Lux Depositary client service experience
  • Provide client support on a day to day and strategic level, ensuring a consistently high quality is maintained per contractual and regulatory obligations
  • Work with the NTGS senior management team to determine new strategies for Depositary services and deliver upon those
  • Develop deep and trusted relationships with NTGS clients, internal partners and stakeholders, focussing on continuous improvement, risk awareness, client satisfaction
  • Monitor the regulatory environment and assessing business and client impact, ensuring NTGS Lux Depositary services and Fund clients are compliant with applicable laws, regulations and circulars
  • Attend, assist and coach for client and internal due diligence visits
  • Review and develop client reports, KPIs, Board reporting and present these at client and management meetings
  • Assist in sales pitches and preparing materials
  • Represent NTGS Lux Depositary at industry events and internal governance committees and meetings, assess the evolving Depositary operating model and product differentiators
  • Act as deputy to the head of NTGS Lux Depositary and assist peer Depositary functional team managers, as required
  • Consistently look for opportunities to improve upon the NTGS Depositary business model. Assess the risks associated with NTGS Lux Depositary and client relationships, identify and manage these risks with the parties concerned
  • Lead by example, share knowledge, create and maintain a cohesive, diverse, respectful and inclusive working environment
  • Skills / Qualifications :

    The successful candidate will benefit from having :

  • Previous experience working in a Depositary bank at a senior level
  • Solid understanding of the regulatory regimes applicable to both traditional and alternative investment funds, in Luxembourg and preferably any other EU locations
  • Expertise in dealing with complex client matters, engaging client and their delegates, building solid relationships and maintaining business
  • Good knowledge of financial products / services associated with funds
  • Aware of the developing market place, regulatory landscape and new solutions being developed to meet changing demands
  • Used to dealing with internal senior management, including functions of compliance, finance, risk, legal and audit
  • Been involved in sales and new business initiatives, as sponsor, or project manager
  • Have lead teams, achieved common goals within a time, cost and regulatory driven environment
  • Represented a Depositary Bank at industry forums / events / committees
  • Fluent written and spoken English, with French being and advantage
  • Working with Us :

    We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and ethical companies.

    In return, we will support you with your personal and career goals in a number of ways :

    Financial Life Assurance, Disability Plan, Pension / Gratuity, Annual Pay Review

    Work Life Balance Flexible Work Options, Incremental Annual Leave, Community Volunteer Days

    Health & Wellbeing Active Sports & Social clubs (lunchtime and after-work groups), Employee Assistance Program

    Professional Development Clear Career Path, Education Assistance, Recognition Programme, NT University (wide range of online, virtual & in-house training options) and employee-led Business Resource Councils dedicated to diversity and inclusion initiatives.

    And Finally

    We hope you’re excited about the role and the opportunity to work with us.

    We value an inclusive workplace and understand flexibility means different things to different people.

    Apply today and talk to us about your flexible working requirements and together we can achieve greater.

    As Northern Trust is a financial organisation, all new employees will be required to undergo a criminal record check.

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