Senior Program Manager
Luxembourg, Luxembourg, LUX
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Over the past 20 years, Amazon has reinvented on behalf of the Consumer and has become the largest internet retailers and marketplaces in the world with more than 152 million active customer accounts, more than 2 million active seller accounts, and over $136 billion in revenue globally.

Our overall mission is simple : we want Amazon to be the place where our Customers can discover and buy anything online.

In line with our vision, Fulfillment by Amazon (FBA) delivered more than two billion units on behalf of Sellers in 2018, and the number of active Sellers using FBA grew more than 70%.

Using the FBA service, Amazon Sellers from more than 130 countries fulfilled orders to Customers in 185 countries.

Position Summary & Responsibilities

Amazon currently seeks a creative, dynamic and experienced Sr. Program Manager to join FBA Supply Chain team in Luxembourg.

A successful Program Manager must be able to work independently, be comfortable with ambiguity, and be able to influence internal / external partners at all levels of the organization.

This role will particularly suit someone with strong analytical abilities, relationship building skills and superb project management capabilities.

  • Some qualities that we are looking for : you are results oriented (and have a track record of repeatedly delivering great results);
  • you are an innovator (and have already proven it); you have the intellect and horsepower to solve really complex problems (some may say impossible to solve);
  • you are an owner, and do what it takes to make your team successful; you have relentlessly high standards (some may say too high);
  • you are customer obsessed; you operate well in an ambiguous environment; and finally, you have a burning desire to be a part of something really big.

    Amazon is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success.

    We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

    Key Responsibilities include :

  • Plan and execute the long-term strategy roadmap for Inventory Management and Reverse Logistics Services for FBA in EU.
  • Coordinate with stakeholders across Product and Operations teams to deliver projects and process improvements that help Sellers manage their inventory better and improve the Removals Seller Experience.
  • Drive inventory health improvement initiatives to improve inventory turns and reduce unhealthy inventory from the Amazon network.
  • Coordinate with Operations teams and drive key metrics related to inventory health and inventory removals
  • Drive Selling Partner adoption of the new services, dive deep on core metrics and structure innovative improvements to help Selling Partners derive maximum value for their products.
  • Write business and technical requirements documents and ensure clear communication and coordination of requirements to the business and development teams.
  • Establish the business goals and supporting business metrics and indicators for success.
  • Analyze and solve business problems at their root, stepping back to understand the broader context
  • Keys to success in this role include exceptional program management skills, a keen sense to work backwards from customer requirements, strong communication and collaboration skills.

    The candidate needs to be able to coordinate across multiple work streams, and be able to communicate clearly appropriate triggers and actions.

  • Bachelor’s degree in Finance, Engineering or a Supply Chain / Operations discipline; MBA preferred
  • The right candidate thrives in a high energy environment where tactical and strategic activities are expected to be driven in parallel
  • Excellent business judgment, strong written and oral communication skills, and a practical, common sense approach to getting things done
  • Willingness to roll up sleeves and do what needs to get done to consistently deliver results
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