Technical Service Manager for Satellite Operations
OHB
Luxembourg-Stadt, Luxemburg
il y a 4j

Your Tasks

The Technical Service Manager is responsible for the overall satellite operations and integrated logistics support service provision by OHB at customer premises within the parameters of a Service Level Agreement.

The tasks to be performed are :

  • Managing the service
  • Leadership towards the service team
  • Organization of coordination and status meetings
  • Organizing and monitoring of service preparation activities
  • Service quality assurance and risk management
  • Service related recruiting and on boarding
  • Resolution of underperformance issues and anomaly management
  • Negotiation and coordination of service changes with the customer and consortium partners
  • Contributing ideas of continuous improvement and evolution
  • Responsibility :

  • Overall service performance
  • Compliance with Service Level Agreement based on KPI's (defined service level parameters and performance indicators)
  • Qualification :

  • Service or project management skills
  • English fluently (spoken and written)
  • Willingness to live and work in Luxembourg
  • Experiences :

  • Project or service management
  • Leadership
  • Preferably already previous experience in the fieldof satellite operations and / or ILS
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