Network / Security Engineer (L1) In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things.
We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure.
At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential.
The power is in your hands to do great things. It’s time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential.
Want to be a part of our team?Their primary objective is to ensure zero missed service level agreement conditions. The Network / Security Engineer (L1) focuses on first line support for standard and low complexity incidents and maintains the Networking environmental and monitoring equipment.
Working at NTT MAIN DUTIES / KEY ACCOUNTABILITIES The Network / Security Engineer is proactive in identifying, investigating and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution.
His / her primary objective is to ensure zero missed service level agreement conditions. Ensure that assigned IT Infrastructure at the client site is configured, installed, tested and operational.
Perform necessary checks, apply monitoring tools and respond to alerts. Identify problems and errors prior to or when they occur and log all such incidents in a timely manner with the required level of detail.
Be a part of IT Network projects and operating on infrastructures : leveraging tools and processes to better resolve any IT incidents.
Produce breach and other reports to identify failures and short comings. Focus on second line support for low complexity incidents.
Proactively offer improvements of operations in order to better meet the SLA standards EDUCATION, EXPERIENCE, SKILLS Higher degree in IT or Computer Science.
A first relevant experience in the field Knowledge or experience of IT Networks : Installing, Configuration, Routing and Switching A keen interest in Infrastructure Knowledge and certifications in Cisco SDA and Cisco ASA are considered an asset Knowledge of Cloud systems (AWS, Azure) is also an asset Knowledge or experience of IT Security : Checkpoint Palo Alto, F5 You demonstrate : problem analysis and solution formulation skills.
learning and service orientation. excellent attention to detail. ability to adapt, to change and to think innovatively. good verbal and written communication ability.
good planning and time management Languages : English is mandatory. French and German are an asset Any other certifications (CCNA, CCNP) are considered an asset What will make you a good fit for the role?