Client Servicing/Sales Support Manager for our Swiss desk, Luxembourg
Nordea Asset Management
Luxembourg, Luxembourg
il y a 12h
source : Moovijob

We are now looking for a Client Servicing / Sales Support Manager for our Swiss desk to strengthen our existing team and support our growing Institutional and Wholesale Distribution.

Nordea Asset Management (NAM) is the centre for investment management in the Nordea Group and in the Asset & Wealth Management division.

NAM is the largest asset manager in the Nordics with the vision of being a leading European Asset Manager. We want to do this by delivering returns with responsibility.

We meet customer demands and guide our customers in the right direction in asset selection while ensuring prudent ESG practices.

NAM has around 900 employees and more than 475 Nordic and international institutional clients.

About this opportunity

Welcome to the Client Relationship Services Department in Luxembourg. We aim to deliver high-quality client service to our prospects and existing customers.

As Client Servicing / Sales Support Manager, you’ll play a valuable role in supporting our Swiss Sales Team who are located both in Zurich and Geneva.

What you’ll be doing :

  • Generally : develop and maintain relationship with our sales colleagues located in Switzerland and provide them with proactive service;
  • Take care of all requests and queries coming from institutional clients (e.g. international wealth management professionals, private banks, global custodians and execution platforms, retail banking organisations, external asset managers, etc.
  • in close co-operation with internal stakeholders (e.g. Product Management, Legal department, Fund Data department, Marketing etc.) ;
  • Look after all sales supportive tasks e.g. the planning, organisation and execution of road shows, client events, fairs and mailing campaigns;
  • Co-ordinate client distribution contracts, Operation memorandums and account set ups with the Transfer Agency & Compliance Department;
  • Insure all relevant Fund administration and Transfer Agency related activities and understand the different trailer fee set-ups;
  • Maintain client information in the CRM system, ensuring completeness, accuracy;
  • Occasionally participate at client events.
  • You’ll join our multi-cultural team that is composed of more than 25 team members. Following a hub and spoke model, our Wholesale client servicing functions are centralized in Luxembourg, Portugal and Singapore for our activities in Europe (ex.

    Nordic Region), Latin America and Asia. This job position is located in Luxembourg.

    Who you are

    Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best and that we imagine you share with us.

    To do well in this role, we believe that you :

  • Have a good knowledge about the Swiss Banking and Fund Distribution market especially on the operational side, e.g. trailer fee handling, dealing;
  • Are a self-starter, well organized, multi-tasking with the ability to set priorities and handle problems in a diplomatic and efficient manner;
  • Have great communication skills and service minded;
  • Are motivated, service-minded, stress resistant who enjoys working in an international, agile environment.
  • Your experience and background :

  • At least 5 years’ experience in a similar position in the Fund Distribution or Asset Management area, within the Swiss professional segment, is considered as an asset;
  • Fluent in French with solid skills in written and spoken English. Fluency in German is considered an asset;
  • Proficiency in Word, Excel and PowerPoint; knowledge of Salesforce would be relevant.
  • If this sounds like you, get in touch!

    Next Steps

    Submit your application no later than the 15 01 2022 via the following link : https : / / careers.nordea.com / job / Luxembourg-Client-ServicingSales-Support-Manager-for-our-Swiss-desk%2C-Luxembourg-L-2015 / 751199801 / ?

    feedId 335801&utm source CareerSite . Please note the position might be filled before the application deadline.

    At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at supporting our customers and communities.

    So please come as you are. Next steps

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