BNP Paribas Asset Management is the asset-management arm of the BNP Paribas group. With assets under management totaling over EUR 500 billion and a staff of more than 4,000 present in over 40 countries, BNP Paribas Asset Management offers a comprehensive range of financial management services to institutional clients and distributors around the globe.
BNP Paribas Asset Management also heads a line-up of specialized management companies, each with its own area of expertise and investment policies tailored to a particular asset class or local needs.
BNP Paribas Asset Management is searching for a :
Fund Client Service Officer (M / F)
Short Term contract (3 to 6 months)
The BNPP AM Luxembourg Client Service (CS) team is organized around 4 main activities
The primary mission of the Client Service Team is to establish and provide a proactive support platform for the BNP Paribas Asset Management Sales Channels, clients and prospects.
This will be achieved through not only responding to queries related to our products and performing regular sales support tasks, but also by recommending service improvements or automation.
Your mission :
e. Finance, Legal, etc.)
Education : Bachelor or Master Degree
Professional experience :
Soft skills : Client Focus
is able to deeply understand client issues and works with teams to improve the quality of service provided. Responsive when issues arise.
Stakeholder / relationship management
is able to effectively influence and negotiate with multiple stakeholders, keeping them informed and engaged.
is able to make difficult decisions quickly and confidently, and will actively involve others in situations where decisions affect them.
Acts with tenacity, balances costs and benefits. Continuously seeks optimum performance.
Acts in full compliance with applicable laws, rules and regulations, Company policies and code of conduct
Technical skills :
Excellent skills in Microsoft Office
Good knowledge of the mutual fund industry in Europe would be considered as an asset
Good knowledge of the regulatory and statutory requirements in connection with mutual funds would be considered as an asset
Language skills :