We are currently looking for an IT Production Support Analyst to join our Technology & Projects Department as a Junior Officer.
ABOUT THE JOB The IT Production Support Analyst will be a member of the IT Operations and Infrastructure team (in the Technology and Projects Department) and will support the daily operations in the IT production environment : -
Perform day-to-day operations in the following environments : SQL Servers, Core Banking System, Archiving platform (Documentum), Customer communication platform (OpenText xPression), Workload Automation platform (Automic) -
Set up and monitor production jobs, including internal and external data transfers - Ensure smooth execution of the monthly statement process -
Participate in the coordination and deployment of new software releases, both in User Acceptance Testing as well as Production environments -
document appropriate guidelines where required - Maintain a high level of technical awareness within the assigned area of responsibility ABOUT YOU -
Bachelor’s degree ( BAC +3 ) in Information Technology or equivalent combination of education and experience in a similar position -
Strong troubleshooting, analysis and time management skills - Strong technical experience in writing and executing database queries -
Proficiency in Microsoft SQL Server Reporting Services (SSRS) and Integration Services (SSIS) - SQL and PowerShell scripting expertise -
Skills in Business Continuity Planning - Basic knowledge of the ITIL Framework - Would be considered as a plus : - Knowledge of Temenos T24 platform, including TAFJ -
Experience in execution and optimisation of all tasks related to any close of business (COB) activities - Experience with update and package management of the T24 environment WHAT WE EXPECT -
Good customer and service orientation skills - Ability to translate business needs into technical requirements - Ability to learn and apply new technologies -
Accuracy with attention to detail without losing sight of the big picture - Ability to work independently with minimal supervision in a team environment -
Ability to deliver results within a specific timeframe and also under pressure - Fluency in English; other European languages are advantageous WHAT WE OFFER -
Attractive benefits as part of the banking collective agreement - Wide range of additional benefits, e.g.
Sympass, luncheon vouchers, transportation allowance, etc.
We offer a pleasant and collaborative working atmosphere in a truly multicultural environment, and we are always looking for talented and enthusiastic people to join our team.
Looking for a new professional challenge in a fast-growing company? Apply today and send your CV and motivational letter in English via e-email!
