Amazon seeks a talented Senior Program Manager to join the FBA Supply Chain team at its EU headquarter, based in Luxembourg and drive Delivery Speed improvements for thousands of Selling Partners in Europe.
S / he will work in close partnership with EU Customer Fulfilment (Supply Chain, Trans, FC Ops), Supply Chain Optimization Tech, Retail and Finance teams.
S / he will serve as a key member of the leadership team to define and deliver global, end-to-end supply chain deliverables.
The successful candidate will have a supply chain background, be detail-oriented, skilled at global supply chain strategies, and excel in creative problem solving and program management.
S / he will have a wide range of responsibilities including forecasting and strategic planning, collaborating with key partners to improve performance, and helping to optimize customer fulfillment with specific focus on delivery speed.
S / he will have credibility with leadership, and will be able to work in a fast-paced environment, creatively solve complex issues and build scalable mechanisms of continuous improvement.
In addition, the candidate will thrive in working with large and complex data warehouse environments, has excellent verbal and written communication skills and is motivated by developing innovative and simplified solutions to solve complex analytical problems and drive change.
Responsibilities include :
Create innovative inventory strategies to speed-up customer deliveries across multiple countries
Analyze and solve business problems at their root, stepping back to understand the broader context
Develop metrics to assess performance and drive improvement, providing clear, compelling management reporting on a regular basis.
Communicate expectations and requirements equally well with business and technology teams. Write well-reasoned as well as data-
driven proposals, performing your own data analysis as necessary
Understand risks and make quick decisions that have direct impact on customer experience, associate experience and cost
Prepare and drive detailed data-driven business reviews with senior management, focused on supply chain program management
Deliver end-to-end technology and operations projects, working through the many obstacles along the way
Keys to success in this role include exceptional program management, strong communication and collaboration skills, and analytic skills.
The candidate needs to be able to coordinate across multiple work streams, and be able to communicate clearly appropriate triggers and actions.
Bachelor’s degree in Business, Engineering or a Supply Chain / Operations discipline
6+ years of experience in supply chain or operations
6+ years of experience managing cross-functional international projects and programs with tight deadlines
Strong data extraction, analytical and problem solving skills; ability to work with large, complex data sets and familiarity with statistics or other analytical techniques;
excel skills are required.
Excellent written and verbal communication skills, building relationships
Advanced degrees in Operations Management, Mathematics / Engineering, or an MBA with a quantitative focus
Excellent business judgment, strong written and oral communication skills, and a practical, common sense approach to getting things done
Proven ability to influence others, facilitate agreement among stakeholders with different interests
Demonstrated ability to handle multiple competing priorities and projects in a fast-paced environment with a proven track record for delivering results on large, cross functional, international milestone projects
Willingness to roll up sleeves and do what needs to get done to consistently deliver results
Insists on highest standards- drives team and partners to deliver high quality products and scalable processes.