Prime Business Inteligence Engineer
Luxembourg, LU
il y a 3j

Amazon Prime Membership Optimization Journey (MOJO) team is looking for a talented Business Intelligence Engineer to help drive the evolution of the world's biggest customer membership program, and specifically the new customer journey and payment experience built by the MOJO team.

The focus of the role is to build new metrics, reports, analytical products and deep dives needed to assess the business impact of new products and features and help innovate faster.

This role will work closely not only with the MOJO team but qith the rest of Prime teams, including local teams, Acquisition, Retention, Finance and Prime Decision Sciences, a cross-functional team of Software Engineers, Data Engineers, Business Intelligence Engineers, Research Scientists, Business Analysts and Product Managers whose vision is to enable insight driven decision-making for Amazon Prime worldwide.

Prime is one of the highest-visibility groups across Amazon, and central to the Amazon flywheel. We harness insights from data to provide customers with relevant and enticing benefits in more than 15 countries.

This is a tremendous opportunity for Business Intelligence Engineers who want to develop innovative ways of interacting with and interpreting business metrics, and shape the future of Prime worldwide.

You will have the chance to work with and understand all aspects of customers’ interactions with Amazon, from subscription behaviors to shipping usage, from usage of digital benefits (Music / Video / Reading / Twitch) to payments and fraud.

Your work will encompass the end-to-end development of self-service reporting, analytical investigations and data sciences.

You will use your excellent communication and technical skills to translate a variety of business problems into analytical solutions, collaborating with and challenging business owners (Marketing and Product Managers) to make better decisions on behalf of Amazon and our customers.

Responsibilities include :

  • Creating analytical services and products that solve business problems and drive effective decision-making
  • Creating and maintaining mechanisms which enable stakeholders with varied technical skillsets to self-service
  • Revealing insights about our customers that inform how we evolve the MOJO roadmap and Prime program
  • Providing thought leadership as a trusted, cross-functional Business Intelligence expert
  • Liaising between Business Intelligence, Data Engineering, Finance and Product Management teams to influence prioritization and drive requirements of projects
  • Support specific deep dives and analysis, improving data acquisition and getting insights
  • Leading and mentoring less experienced team members, providing guidance on analytical approaches, prioritization trade-offs, and how to frame complex business problems
  • Bachelor’s degree (or equivalent experience) in a quantitative field
  • 7+ years of relevant work experience in analytics and business intelligence
  • Ability to communicate complex ideas simply, coherently and fluently both in writing and verbally
  • Evidence of influencing the strategic direction of a business unit through a combination of impactful, relevant analysis and clear communication
  • Ability to manage a large and varied operational workload and stakeholder expectations
  • Proven track record of using SQL to derive insights from large (billions of rows), complex databases
  • Track record of building either analytical OR reporting / visualization solutions using standard business intelligence tools : Tableau, PowerBI, QuickSight (Reporting); R, Python (Analysis).
  • Evidence of continuous learning and adapting to new technologies
  • Understanding of customer / consumer insights gained within B2C industry (consumer / retail / retail financial services / telecoms / media)
  • Demonstrated ability to coordinate projects across functional teams, including engineering, design, marketing, product and finance
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