Only candidates with valid work permit in Luxembourg will be selected
Context You will provide support to applications and projects within IT Services environment and will ensure that maximum service level is provided to customers on a 24-hour basis;
Principal duties and responsibilities Prepare, set-up and maintain the different environments required, according to the project phases (development, testing.
with our infrastructure provider Implement, integrate and support third party software as well as internally developed applications within the IT Services Support the production environment 24 / 7 and solve business and IT incidents with innovative solutions to ensure that a maximum service level is provided to Customers on a 24-hour basis Analyze problems, resolve issues and perform monitoring, tuning, and optimization of the performance of in-house IT applications as well as third party software whilst ensuring maximum availability and service to customers Ensure the integrity of the production environment and implement upgrades or new products that are critical for the daily operational business Create and update all documents related to applications and their supporting systems.
Perform all other duties as assigned. Requirments Equivalent to the completion of at least 3 years of college coursework in computer science, management information systems or a closely related field or equivalent work experience.
3-5 years of experience in a similar position, ideally in the banking or financial sector Hands-on knowledge of enterprise server and desktop operating systems, applications and scripting such as Linux, AIX, Microsoft Windows Oracle, SQL WebSphere Application Server IIS (Internet Information Services) Kornshell, PowerShell, PL SQL, VBScript Preference is given to individuals with a background on Linux Knowledge on a Scheduler tool such as Tivoli Workload Scheduler is considered as an advantage Previous experience providing IT support in a 24-hour operational environment preferred Skills Team player with strong interpersonal skills Willingness to contribute and support a Knowledge sharing culture Positive Attitude and Customer Focus French and English (Verbal, Written, Interpersonal, Proactive listening) languages are mandatory Agile & DevOps enthusiastic Innovative thinking and problem solving Effective time management Ability to conduct research into software development and delivery concepts, as well as technical application issues Ability to demonstrate proficiency with applications troubleshooting principles, methodologies and incident resolution Willingness to work weekends as required Offer Real career possibilities in a fascinating IT sector, a constantly growing dynamic company, and a well-established international track record;
A strong learning and development program; A challenging environment, where collaborative working and continuous self-improvement is the key to success;
A good work-life balance; A competitive salary package (including meal vouchers, hospital insurances, pension insurance plan, etc.).
Only candidates with valid work permit in Luxembourg will be selected *