Context To reinforce our team, we are looking for an IT Service Management Developer, fluent in English and French : Your mission You are in charge of the supervision of : applications, IT Service Management and DevOps Provide primary support for the management of the supervision system, the construction of alerting and the deployment of application code The role includes a combination of environment, infrastructure and configuration management responsibilities Manage the structure of ITSM tools Management of script alerting and deployment scenarios Use, develop and setting of ITSM Tools.
ServiceNow, BMC Remedy...) Level 2 and 3 Support Develop other tools for different clients Manage the contracts of suppliers Work with seamless / automated build scripts used for release management across all environments and with code deployment (tagging) Your profile You have at least 3 years of experience in a similar position.
Fluent in English. French is an asset. You are expert in Tools of Supervision (Nagios / Netcool / TEC) as well as in ITSM tools (Remedy / Service Now / HP Service Center) You have experience with Development skills as well as robot management and service management skills Proficient on Unix / Linux / Red Hat / Windows systems Development skills in Shell, Perl, SQL, Vb The good knowledge of DevOps tools, notably : Ansible / GIT / Docker / Puppet is considered as an asset Strong skills in incident lifecycle management / change / service request management You are autonomous, fast learner and ambitious.
The offer Permanent contract, subcontracting or Freelance Trainings Dynamic and innovative environment Be in the position to open your career perspectives Competitive salary package If you do not receive an answer within 20 days, you will have to consider that we will not proceed with your application.