Client Servicing/Sales Support Officer for our Benelux desk, Luxembourg
Nordea Asset Management
Luxembourg, Luxembourg
il y a 3j
source : Moovijob

Client Servicing / Sales Support Officer for our Benelux desk, Luxembourg (h / f)

Would you like to join our Client Servicing department to strengthen our existing team? We are now looking for a Client Servicing and Sales Support Officer for our Benelux desk to support our growing Institutional and Wholesale Distribution.

This is an opportunity for you to work in an international and entrepreneurial environment.

At Nordea, we see that the world is changing fast and we want to be one step ahead of the curve. That’s why we’re deeply committed to providing the financial solutions of tomorrow to our customers.

We’re creating an agile environment where we experiment and grow together and we need your ideas. With us, you’ll be in good company with a chance to make your mark on something bigger.

Nordea Asset Management (NAM) is the centre for investment management in the Nordea Group and in the Asset & Wealth Management division.

NAM is the largest asset manager in the Nordics with the vision of being a leading European Asset Manager. We want to do this by delivering returns with responsibility.

We meet customer demands and guide our customers in the right direction in asset selection while ensuring prudent ESG practices.

NAM has around 900 employees and more than 475 Nordic and international institutional clients.

About this opportunity

Welcome to the Client Relationship Services Department in Luxembourg. We strive to deliver high-quality client service to our prospects and existing customers.

As Client Servicing / Sales Support Officer, you’ll play a valuable role in supporting our Benelux Sales Team who are located both in Luxembourg and in Belgium.

What you’ll be doing :

  • Generally : develop and maintain relationship with our sales colleagues located in Luxembourg and Belgium and provide them with proactive service;
  • Take care of all requests and queries coming from institutional clients (e.g. international wealth management professionals, private banks, global custodians and execution platforms, retail banking organisations, external asset managers, etc.
  • in close co-operation with internal stakeholders (e.g. Product Management, Legal department, Fund Data department, Marketing etc.) ;
  • Look after all sales supportive tasks e.g. the planning, organisation and execution of road shows, client events, fairs and mailing campaigns;
  • Co-ordinate client distribution contracts, Operation memorandums and account set ups with the Transfer Agency & Compliance Department;
  • Insure all relevant Fund administration and Transfer Agency related activities and understand the different trailer fee set-ups;
  • Maintain client information in the CRM system, ensuring completeness, accuracy;
  • Occasionally participate at client events.
  • You’ll join our multi-cultural team that is composed of 25 team members. Following a hub and spoke model, our Wholesale client servicing functions are centralised in Luxembourg for our activities in Europe (ex.

    Nordic Region) and Latin America. Furthermore, the team is supported in its day-to day-activities by our Client Servicing support team in Lisbon.

    This job position is located in Luxembourg.

    Who you are

    Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best and that we imagine you share with us.

    To do well in this role, we believe that you :

  • Have a basic knowledge about the Value chain of Investment Funds and have already had a first experience in the Fund Industry ;
  • Are a self-starter, well organised, multi-tasking with the ability to set priorities and handle problems in a calm and efficient manner ;
  • Have great communication skills and service minded;
  • Are motivated , service-minded, stress resistant who enjoys working in an international, agile environment.
  • Your experience and background :

  • At least 2 years’ experience in a similar position in the Fund Distribution or Asset Management area
  • Fluent in French and Dutch with solid skills in written and spoken English;
  • Proficiency in Word, Excel and PowerPoint; knowledge of Salesforce would be relevant.
  • If this sounds like you, get in touch!

    Next steps

    Submit your application no later than the 23

    June 2021 via the following link :

    https : / / / job / Luxembourg-Client-ServicingSales-Support-Officer-for-our-Benelux-desk%2C-Luxembourg / 682841701 / .

    Please note the position might be filled before the application deadline.

    At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at supporting our customers and communities.

    So please come as you are.

    Signaler cette offre d'emploi

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Mon email
    En cliquant sur « Continuer », je consens au traitement de mes données et à recevoir des alertes email, tel que détaillé dans la Politique de confidentialité de neuvoo. Je peux retirer mon consentement ou me désinscrire à tout moment.
    Formulaire de candidature