BNP Paribas Securities Services , a subsidiary of the BNP Paribas group, is one of Europe's leadingproviders of custody services for securities.
The Luxembourgbranch plays a major part in its operations, offering clients high value-addedservices extending from custody to securities lending, fund administration,performance measurement and ratings, and bond issuance services.
To support itscurrent growth, BNP Paribas Securities Services is looking for a :
Private Capital Functional Support (M / F)
Your mission :
Contribute to theincident resolution, support requests, and problem management process for thePrivate Capital activity (Private Equity and Real Estate) on eFrontapplications (FIA).
Monitor theproduction environment and report to the Application Production Support manager
Assist actively theend users of Private Capital Operations units in solving issues arising intheir daily activity
Ensure propercommunication to Operation users regarding items resolution and status
Ensure internalglobal communication between IT / providers, Management and Operation teamsduring resolution and post-mortem,
Provide figures onthe numerous kind of support requests and incidents resolution
Take necessaryactions to resolve Production incidents in a timely manner
Follow-up with IT ADMPERE and IT APS Luxembourg to ensure business knowledge is up-to-date.
Advantages of the position :
Multi business activity : working in a mutualized application support service allowing capitalizingknowledge on several sectors and applications (PERE, TA, Hedge Funds, FDS etc )
Working environment :
Dynamicteam in a growing environment
Yourprofile : Education :
Master degree in Finance / IT
Significant experience in the Private Capital sector (business and / orIT) is mandatory
Private equity / Real Estate Funds knowledge (Accounting skills and / orTA / Depositary)
Experience in Private Capital / PERE is a key advantage
Significant experience in Funds industry is mandatory
Ability to carry out occasionally on call, late shifts (10.30 am 7pm)and testing on week-ends
Ability to collaborate / Teamwork
Attention to detail / rigor
Ability to deliver / Results driven
Communication skills - oral& written
Ability to share / pass onknowledge
Ability to synthetize / simplify
Creativity & Innovation / Problem solving
Ability to understand,explain and support change
Ability to inspire others& generate people’s commitment
Ability to develop others& improve their skills
Ability to set up relevantperformance indicators
Front Invest applications (eFront FIA), Oracle / SQL Server / Front Report knowledge are appreciated
Good verbal and written communication skills in English
During thefinalization of the recruitment process, the preselected candidate will beasked to provide us an extract from his / her criminal record dated less than 3months (record N 3 for Luxembourg), according to the dispositions of the lawfrom July 23 2016 concerning the criminal record.