IT Application Support
il y a 5j
source : Moovijob

The IT Application Support is responsible for second / third level support of the IT systems, monitoring, reporting troubleshooting and deployment of new tools.

He / She is knowledgeable of all computer systems and networks in the organization. He / She shall ensure the proper maintenance and deployment of the systems.

He / She will be in charge of new JAVA developments.

The IT Application Support functionally reports to the IT Manager and is under the Chief Operations Officer department.


  • First point of contact for internal users and supporting company staff in case of IT related questions;
  • Troubleshooting external user issues and providing second level support where appropriate;
  • Providing resolution for ongoing IT issues;
  • Developing JAVA tools and applications to facilitate JAO’s business processes
  • Participating in Disaster Recovery Tests;
  • Making suggestion and implementing improvements of internal IT related risks and help mitigate them;
  • Deploy applications through different environments
  • Maintain and support business applications following existing procedures

  • Knowledge of IT systems and networks;
  • User support and troubleshooting;
  • JAVA development
  • Analytic reasoning;
  • Solution oriented;
  • Excellent communication skills;
  • Open mind with an interest in discovering root causes and solving problems.

  • Experience with LINUX server
  • Experience with Databases (Oracle / MySQL / MSSQL / PostgreSQL..)
  • Experience with JAVA Enterprise framework
  • Experience with Application support troubleshooting / analysing / providing solution
  • Additional Requirement :

    According to the Luxembourg law of July 23rd 2016 (as amended), the successful applicant will be required to provide a Criminal Record before signing the employment contract.


    We offer an attractive benefit package and an opportunity to work in multi-cultural company.

  • 13th month
  • Health insurance
  • Pension plan
  • Public transportation allowance or parking tickets
  • €50 per month for sport
  • 31 holidays
  • Lunch vouchers (€10.80)
  • €1000 training allowance per year
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