Client Lifecycle Management​ Officer
Lombard Odier
Luxembourg
il y a 6j

A career at the Lombard Odier Group is something to be proud of. Our mission is to protect and grow our clients’ wealth - but not by any means necessary.

Sustainability is at the heart of everything we do and we treat our clients’ wealth as if it were our own. We protect our clients’ assets for the long-term using expertise and innovation, all underpinned by our Rethink Everything philosophy.

Our colleagues are the foundation of our success. We employ people at different life stages, from graduates to executive level leaders.

The one thing they all have in common is that they seek to challenge the status quo, are imaginative and have the ability to offer a fresh perspective.

Within, the Lombard Odier Europe (LOESA) Client Lifecycle Management Department, and as a

Client Lifecycle Management Officer , you work alongside with the Front Office and Compliance teams to control client account documentation and the client data accuracy in the system records.

The CLM officer acts as a central point of contact to co-ordinate all the CLM duties required for all LOESA branches.

Key Responsibilities

Ensures all legal and customer files are maintained in accordance with European Regulations and internal LOESA & Group directives

Ensures that all client account documents and supporting KYC documents are in order, report any missing items, prior to file presentation to the Local or European Due Diligence Committee

Analyzes documents in relation to the opening of accounts and applies due diligence rules

Applies Bank’s business policy and internal directives and acts in accordance with the regulatory requirements

Participates and implements the projects impacting the CLM department

Manages all questions regarding documentation requirements for openings and modifications to existing accounts

Opens Client Accounts and maintain the Client Data on LO Systems

Checks, safe keep and ensure the integrity of client legal files, account opening forms, supporting KYC documents and correspondent files within strong room

Chases missing documents with Bankers and Assistants, and report outstanding items to Compliance as per agreed procedure

Skills and knowledge requirements

Qualification / education required

  • A-level with specialization in Banking or Finance
  • Experience Required

  • Minimum 3 years’ experience in this area
  • Legal industry or relevant financial services sector experience
  • Technical knowledge & skills

  • Comfortable with IT software and advanced use of Microsoft Office
  • Knowledge on the private banking rules and applicable regulations
  • Good understanding of regulatory matters such as US FATCA, QI, CRS, cross border
  • Knowledge and experience in KYC / AML and financial services regulatory requirements
  • Familiar with the documents required for corporate structures and personal trusts
  • Interpersonal skills

  • Discretion and confidentiality
  • Excellent organization skills and attention to details
  • Responsible, committed and initiative-driven
  • Excellent written and verbal communication skills
  • Ability to work in a dynamic environment
  • Language skills

  • English and French; any other language is a bonus
  • If you recognise yourself in this description, then please do apply. We look forward to hearing from you.

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