Continuous Improvement Manager, EU Transportation
Amazon Europe
Luxembourg
il y a 15j

The EU Transportation team is responsible for ensuring that packages make it to customers on time everyday across the EU at the best speed and cost.

We do this by creating and building relationship with logistics providers and working with internal teams to ultimately build and manage a resilient, scalable network.

We’re seeking an experienced, hands-on, and customer-obsessed senior leader to build out EU-level standards and continuous improvement programs.

Within the Transportation team, you will be responsible for driving improvements to complex logistics problems, working across many groups of stakeholders to define, document, and enable standard ways of working that reduce defects and increase the teams efficiency.

You will be engaging, creative, open to ideas, and strong-willed to drive change.

Responsibilities Create a roadmap for this new team, working in an ambiguous space Deliver a simple, clear best way of working for each critical process Drive continuous improvement initiatives with internal teams, and when appropriate carriers, fulfilment centers, customer service and Retail teams to improve customer experience, costs and processes Create ways to document, store, and share standards in a way that make adoption simple for geographically dispersed teams Drives innovation by taking ownership of new projects and its operational success BASIC QUALIFICATIONS A degree in Business, Economics, Logistics, Engineering, Mathematics or similar field Relevant experience in Transportation or Supply Chain, preferably in a similar role, within a high-

volume logistics, manufacturing or engineering environment Excellent customer service skills and commercial understanding Ability to drive complex analysis, and making data driven decisions Excellent written and verbal communication skills.

Ability to simplify complex topics for broad audiences.

Fluent written and spoken English Ability to handle multiple competing priorities and projects in a fast-paced environment PREFERRED QUALIFICATIONS Master’s level degree or higher preferred.

Familiarity with operations and supply chain management concepts - forecasting, planning, optimization, logistics - gained through work experience or graduate level education.

Advanced SQL

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