Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud. With AWS you can requisition compute power, storage, and many other services gaining access to a suite of elastic IT infrastructure services as your business demands them.
AWS is the leading platform for designing and developing applications for the cloud and is growing at a staggering pace in terms of revenue, customers, people, and complexity.
Amazon is seeking an experienced program manager to support the growth of our AWS Partner Management Solutions Architecture teams in EMEA based out of Luxembourg, Berlin, Munich, London or Paris.
Program Managers leverage their management and leadership capabilities to identify and manage risks, resolve issues and escalate where appropriate to drive partner development workstreams to successful completion.
This person will play an active role in analyzing partner development state, creating implementation plans, and then driving AWS team members, stakeholders, SMEs and third parties to achieve those goals.
The Program Manager is also responsible for driving, executing and monitoring of various AWS Partner Programs such as APN Immersion Days, AWS Well Architected Partner Program and APN Ambassador Programs.
As an effective Program Manager you will collect data from multiple sources including client, partner and AWS internal teams and compile it into a digestible and actionable format.
You will track key performance indicators to help support the future state of each development workstream and ensure sustainability.
You will provide workstream status updates to stakeholders and business leaders. The ideal candidate will be comfortable in a fast-paced, multi-tasked, high energy environment.
They will be a creative and analytical problem solver with a passion for delivering results.
Perform customer / partner needs and task analysis, scope efforts, and evaluate existing processes to support the expansion of virtual operations in multiple locations
Coordinate execution of programs and define and monitor success criteria
Conduct stakeholder and SME interviews to determine, recommend and document project needs and resource requirements
Manage Playbook updates and reporting of task and milestone completions
Collaborate with internal partners to build input-focused project plans for achievement of key measures
Develop and manage project governance plans (e.g., QBRs, EBCs), project schedules, team goals and success criteria, and project milestones
Actively look for, develop and manage tooling to improve business insights and increase operational performance
Several years of project and / or program management experience in the High Tech industry
Experience in large-scale operations project management.
Experience managing successful program and project implementations.
Demonstrated ability to plan, organize and manage all phases of a project lifecycle to ensure successful delivery. Also includes ownership and responsibility to manage issues, risks, decisions and the overall success of a project.
Experience engaging and influencing technical and business decision makers
Create and manage pipeline and output metrics reporting
Experience presenting and articulating business and technical concepts to cross-functional audiences
Experience working effectively in a matrix environment, managing multiple stakeholders (different sales, business development and technical teams, bringing together a cross functional team to deliver results)
Works effectively in a dynamic environment with changing priorities
Strong familiarity with office software programs and web-based applications including SFDC and Tableau
Excellent verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations
Extensive experience in Project Management / Engagement Management consulting experience managing enterprise level IT projects
Proven success in working with teams and executive leadership in a complex, large-Company environment
Ability to apply strategic thinking and demonstrate understanding of requirements to execute
Ability to make decisions guided by policies, procedures and business plan with limited guidance
Results-oriented, prioritizes work activities, plans and stays organized in order to meet commitments
Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management
Prior experience working in one or various partner networks.
Strong experience in SQL and ETL
Strong experience with BI tools such as Tableau and Amazon Quicksight
Some experience with software development / scripting is preferred