Distribution Support Associate
Falkerin S.à r.l.
Strassen, Luxembourg
il y a 3j

Responsibilities :

  • Compiling management information and preparation of reporting
  • Management of Luxembourg Terms of Business and Distribution Agreements approval process
  • Working with key Suppliers to resolve issues and building strong working relationships
  • Dealing with queries both telephone and written
  • Completing oversight of Distributors and Distribution Activity
  • Be quick to respond to issues and proactive in finding effective solutions
  • Building strong relationships with Luxembourg Operations stakeholders
  • Performs local Operational support activities
  • Supporting the Operations Director and ensuring coverage of key process as part of a small local team
  • Where necessary represent the team on Projects providing input and feedback as appropriate
  • Support the Global Distribution Operations Team to ensure the strategy is met by developing and maintaining relationships
  • Support International Distribution Branch offices and related Suppliers
  • Requirements :

  • Prior experience in Financial Services with knowledge of AIF and UCITs funds and operations (including CSDs, Transfer Agents, Paying Agents and Correspondence Banks) is essential
  • Very good knowledge of English is essential. French and German (preferable), Luxembourgish (advantageous)
  • Knowledge of Luxembourg Regulatory environment (preferable)
  • Good communication skills both written and spoken at all levels
  • Customer Service focused
  • Knowledge of business environment, products and operations
  • Professional manner and good interpersonal skills
  • Ownership of issues
  • Previous experience of dealing with external Distributors and Suppliers
  • Ability to develop and maintain effective working relationships with personnel from all areas across the business
  • Highly organised and able to prioritise
  • Self-motivation, ability to work under own initiative
  • Flexible approach to work and willing to travel to international branches and clients
  • Strong desire for completeness and accuracy
  • Must be able to work to agreed deadlines
  • Open to learning, enthusiastic
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