IT System Engineer (M / F)
CLdN is a Luxembourg trademark, under which operate a number of companies with their main activities initially limited to the maritime sector including dry bulk carriers (deep sea) and industrial ferries (short sea), terminals as well as trailers and containers.
For several years, CLdN has been diversifying its activities in other areas such as energy, real estate and investments in key sectors in Luxembourg and abroad.
Due to our continuous expansion, CLdN IT SA is looking for colleagues to reinforce the IT Support & Project Services team for our headquarter in Luxembourg (Grand Duchy of Luxembourg).
You will be in charge of controlling our Infrastructure hosted in 2 datacenters in Luxembourg as well as our 20 remote sites in Western Europe serving more than 1000 users.
You will execute the following tasks :
Incident support on urgent or large impact issues (Incident Management)
Investigate and determine incident root cause (Problem Management)
Liaise with vendors and other IT personnel for problem solving
Provide to 1st and 2nd level best attention, mentoring and documentations
At high level, manage and supervise all installed systems and infrastructure
Operate a permanent and proactive healthcare control of your platform
Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
Ensure Data Security against internal and external attack
Project & Change Management :
In cooperation with our Head of Infrastructure (CTO) and external consultants, review or propose design of Hardware / Software / Network configuration
Realize proof of concept (POC) on various technologies
Test for new versions and features on UAT and Pre-Production environment
Manage projects, plan resources and forecast delivery
Operate Change Management :
Schedule operations in cooperation with users / IT Team / Suppliers
Verify actions plan conformity with our requirements and safe to our operations
Program and assist third party onto their actions
Report progress and milestone
Execute / follow-up of the installation by ensuring a smooth running of all IT systems
Based on management report, elaborate system functionality and ensure that IT facilities meet user needs
Ensure that software licensing laws are respected.
We are looking for people with capacity to cover a multi-technology environment with high technicity in several of the following areas :
Tooling and Monitoring
Your profile :
Our offer :
CLdN IT offers a Permanent Contract in a dynamic and international environment.