Senior Manager, Europe, Employee Relations
RBC Investor services Bank S.A.
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RBC Investor & Treasury Services (RBC I&TS) is a specialist provider of asset services, custody, payments and treasury and market services for financial and other institutional investors worldwide, with over 4,500 employees in 17 countries across North America, Europe, Asia and Australia.

We deliver services which safeguard client assets, underpinned by client-centric digital solutions which continue to be enhanced and evolved in line with our clients’ changing needs.

Trusted with CAD 4.3 trillion in client assets under administration(1), RBC I&TS is a financially strong partner with among the highest credit ratings globally(2).

1) RBC quarterly results released December 4, 2019 (2) Standard & Poor’s (AA-) and Moody’s (Aa2) legacy senior long-term debt ratings of Royal Bank of Canada as of December 4, 2019 What is the opportunity?

In this role, you provide guidance to Senior Leaders and HR Business partners and their respective executive teams of RBC segments in Europe (I&TS and Capital Market) on all Employee Relations (ER) aspects, including building ER strategy for better execution of strategic priorities.

You also make it easier to do ER by reducing complexity, improving end-to-end process effectiveness through a variety of methodologies including agile and process improvement.

You lead and manage Employee Relations for Continental Europe & Offshore (Luxembourg - Ireland Switzerland Italy France 1650 employees).

You manage one local ER role. What will you do? Manage and implement ER strategy through a constructive social dialogue with Employee Representatives in order to support business strategy and ensure a professional execution of any people impact, including management of social relations in Europe Identify, escalate and remediate ER risks and issues You are accountable for compliance with legal framework related to Staff representations (local staff delegations and EWC) Handle of terminations escalating as necessary and protecting the Bank’s interests whilst adopting a fair and best practice approach Provide interpretation & guidance to delivery of RBC Workplace programs, policies, & procedures, recommending updates & enhancements as required Drafts employee relations related policies / guidance and suggests improvements to the same and partner with senior executives in the creation and execution of overall strategies Ensure the business and RBC IS Bank Luxembourg adhere to all applicable regulatory, legal regulations that may impact the business Advise and challenge the development and execution of business strategies to support the profitable growth of the business, advise business executives as it relates to organizational design and structure, talent requirements and assessment and mitigation of HR risks What do you need to succeed?

Must-have University or post-graduate degree (Master) 10 years business and HR experience (i.e : HR Business Partner or Senior HR Manager role) Strong knowledge of HR policies and practices and strong social relations experience, excellent knowledge of Luxembourg law and Excellent communication & negotiation skills, working with senior stakeholders and partnering with legal and compliance teams Excellent interpersonal skills and networking abilities with clients, industry associations and business leaders Fluent in both French and English Nice-to-have Good knowledge of French law (preferable) What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Opportunities to do challenging work Opportunities to take on progressively greater accountabilities Opportunities to building close relationships with clients

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