Reports to Associate Director / Director (F / M)
We are looking to recruit an experienced Senior Client Relationship Manager to administer a limited portfolio of fund structures whilst effectively managing client relationships.
You will be managing and working alongside a team of Fund Administrators and Accountants, whilst reporting to an Associate Director.
Your expertise will be key to the award-winning outsourced solutions that the Group provide to our clients.
Key responsibilities :
Manage the administration of clients’ affairs within a team, incorporating the compliance requirements of the team (internal CMP reports, Compliance reports to boards, periodic client reviews) and regulatory requirements
Coordinate legal, tax and other professional advice
Act as a higher authority on day-to-day queries and as A level 4-eyes signatory on administration matters, ensuring that company policy and professional and regulatory guidelines are adhered to and that a professional quality service is provided to clients and outside contacts
Ensure that the Operational Procedures Manuals and ISAE checklist templates are reviewed and developed on a timely basis and are fully complied with
Attend client board meetings and ensure they are minuted and distributed in a timely manner
Ensure the preparation, review, distribution and filing of periodic financial statements on a timely basis and in accordance with regulatory guidelines
Co-ordinate billing of team’s clients, including analysis of time spent and monitoring of debtors
Ensure the administration requirements for a whole team are met, overseeing planning, scheduling, and monitoring of workloads
Act as mentor to Client Relationship Managers and supervise and assist in the training and development of all direct reports
Arrange and manage the appraisal process for reporting lines
Act as an A level Authorised Signatory
Skills, knowledge, expertise :
Degree in Law, Business Administration or Economics (Bachelor or Master degree)
At least 7 years' experience as an experienced Senior Legal Manager
Considerable practical fund administration experience supported by a relevant professional qualification (ICSA, STEP or equivalent)
Sound technical financial services knowledge (to be supported through the Aztec Academy)
Computer literacy, word processing and spread sheet skills are essential
Strong people management experience
Evidence of managing a major client relationship
We will provide the training, both-in house for relevant technical knowledge and also for professional qualifications to enhance your ability to provide sound managerial services.
You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.