EU Senior Ops Integrations Project Manager
Luxembourg, LU
il y a 3h

Have you ever ordered a product on Amazon websites and when the box arrived wondered how you got it so fast, how much it would have cost Amazon, and what kinds of systems & processes must be running behind the scenes to power the whole operation?

If so, you can come and help grow our Vendor Flex program network.

EU External Fulfillment is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own and execute the large-scale site launch of our Vendor Flex Program.

This role requires scoping large projects, managing to project timelines, and communicating to senior management on status, risks, and process industrialization.

Cross-team coordination, project management, commercial skills and executive presentation skills (both written and verbal) are essential.

This role is located in Luxembourg.

Responsibilities include :

  • Design and model new operations processes for developing business needs to prove quality, cost, and scalability goals as critical outputs.
  • Understand all the steps of the launch and propose changes to be able to deploy operations fast and at scale across Europe
  • Building strong partnership with operations field leaders to understand improvement opportunities
  • Analyze and solve operational barriers with a focus on understanding root causes and driving forward opportunities
  • Managing cross-functional project teams, planning and organizing, and executing complex projects across multiple organizations and stakeholders to enable the launch of new projects and processes
  • Innovate to improve customer experience and continuously remove cost from our Vendor Flex network
  • Design Road-map and dedicated Project Management tools to be on top of the sites launches and be able to report at any time progress status
  • A successful candidate will also demonstrate :

  • Confidence operating in a highly ambiguous and iterative business space
  • Be highly process driven and goal driven
  • Experience in Supply Chain and / or Fulfillment Operations
  • Confidence operating in a highly ambiguous and iterative business space
  • High attention to detail including proven ability to manage multiple, competing priorities simultaneously
  • Willingness to challenge and influence big leaders
  • Ability to think strategically and execute methodically
  • Ability to work in a fast-paced environment where continuous innovation is desired
  • Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
  • Bachelor’s Degree
  • Proven track record of managing and executing large projects from start to finish, including project management, data gathering and modeling, problem solving and communicating recommendations
  • High attention to detail and proven ability to manage multiple, competing priorities simultaneously
  • Strong written and verbal communication skills
  • Ability to work effectively with tight deadlines in a fast-paced environment
  • Strong sense of ownership, urgency and drive
  • 5+ years of experience in a physical retail operations environment
  • 2+ years of field Operations experience
  • 2+ years of experience interacting with technical teams to manage a product roadmap
  • Prior experience or use of Lean / Six Sigma
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