Reception role The Company Factory 4 (member of IL Cosmetics group) operates a very successful fitness and wellness center in the premium segment in Luxembourg (district of Gasperich / Cloche d or).
We are looking for a full-time receptionist with great customer service skills to join our young and international team.
Factory4’s in 3 words : premium customer service, passion for health and fitness, international culture. If you share these passions with us you are the perfect fit for our reception team.
Qualifications · Professional experience in the customer service sector (for example, hotel, tourism, guest, fitness, flight attendants) · It is desirable to have completed training in the areas mentioned above requirements Requirements · You enjoy customer service · You are a passionate host · You have sales skills and you are happy to take on new challenges · You are motivated to develop your skills · You are a dynamic and energetic team player · You have strong communication skills and you always have a smile on your face What do we expect from you?
You are the business card of the house, therefore being cordial and able to welcome warmly our guests is a must. The reception is not only the check-in and check-out area, but also the main information point for our members and guests.
We look for a receptionist who has already experience in replying to phone calls, booking appointments, checking in people and taking care of our guests.
Additionally, being able to take care of the daily cash management, knowledge of the products sold in the bar and shop and general customer service will be the main responsibilities of the role.
What do we offer you? Working in an international, young and friendly team for one of the top fitness clubs in Luxembourg, with free access to the gym facility and discounts for your family and friends.
You will be working in a dynamic environment, with constant challenges and development opportunities that will never get you bored.
Factory 4 is an employer that constantly evolves and promotes the talent of its employees by offering training opportunities.
If you are interested in joining us, please do not hesitate to send us your application with photo via post or via email.