Worldline Euronext : WLN is the European leader in the payment and transactional services industry. With innovation at the core of its DNA, Worldline’s core offerings include pan-European and domestic Commercial Acquiring for physical or online businesses, secured payment transaction processing for banks and financial institutions, as well as transactional services in e-Ticketing and for local and central public agencies.
Thanks to a presence in 30+ countries, Worldline is the payment partner of choice for merchants, banks, public transport operators, government agencies and industrial companies, delivering cutting-edge digital services.
Worldline’s activities are organized around three axes : Merchant Services, Financial Services including equensWorldline and Mobility & e-Transactional Services.
Worldline employs circa 11,000 people worldwide, with estimated pro forma revenue of circa 2.3 billion euros on a yearly basis. worldline.com
Head of MS Customer Services Luxembourg
We are looking for a candidate to manage the Customer Services Division (around 15 people with 2 direct reports) in Luxembourg for the Merchant Services (MS) Global Business Line.
In this function you will report directly to the International Head of MS Customer Services (CS) and be part of the local Merchant Services Management Team.
You will also closely interact with the Head of MS CS Operations being in charge of Quality follow-up & improvements and with the Head of MS CS Process Architecture & Transformation.
Teams that will be under your direct management responsibility :
Why work at Worldline?
Our success comes from strong skills, new ideas, diverse points of view and the energy of all women and men from Worldline.
Not only do they represent our Human Capital, they are also key players in our success. We make managing our talents a major asset in the success of our business.
At Worldline, we do more than just managing our talents. It is our top priority to involve them, inspire them, and develop them.
In line with our guiding principle Build your career and grow with us , it is our mission to ensure that their potential can grow and flourish through the numerous development programs and career opportunities we offer.
If you wish to apply for this position, please click below to complete our online application form and attach your CV in either Word, rtf or text format.
Worldline is an equal opportunity employer. All applicants will be considered for employment without attention to their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Our recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements.
We are committed to making reasonable adjustments to the applications process for people with disabilities.