Senior Manager, CE Business Risk & Controls
Fidelity International
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Department Description

The Senior Manager contributes to the development of Fidelity International’s business and to the protection of its clients, end-investors and business interests.

The team provides proactive and high-quality risk support to the business which includes the provision of risk solutions, training and education, challenge, assurance and reporting of risk.

The role operates from Luxembourg and is an integral part of the CAO organisation. The role is a first line risk management function to provide proactive support to managers and staff across the Continental Europe Wholesale and Institutional business to ensure that risks are effectively identified and managed in accordance with the enterprise-wide risk management framework.

Through this work the team contributes to ensuring that Fidelity’s customers are truly placed at the heart of our business and that their long-term interests are protected.

Purpose of your role

The purpose of the Senior Manager role is to provide risk management leadership and support to the European Wholesale and Institutional business, ensuring effective risk management across all business functions in the region in accordance with Fidelity’s risk management framework and within Group Risk Appetite.

This senior manager role will form an integral part in the delivery of the overall Distribution Risk Management Strategy.

  • This will be achieved through;
  • Pro-active, insightful and robust risk identification, assessment, review and challenge based on internal and external insight;
  • Meaningful key stakeholder engagement across the business, including Group Risk, Group Compliance and Audit;
  • A thoughtful, solutions-based and coordinated approach to challenges that are presented;
  • Striving for continuous improvement and standardisation, becoming an advocate for the adoption of risk management best practice;
  • Taking the lead from a risk management perspective in a change environment supporting the reduction in the risk profile of the firm
  • Key Responsibilities

    To establish minimum expectations to effectively support 1st LoD risk owners in pro-actively managing their risks within acceptable level :

  • Support and / or coordinate execution of Operational, Strategic and Financial risk management frameworks and policy requirements
  • Through strong stakeholder management provide risk management support and insight to the business, helping them to fully understand their risk profile;
  • Coordinate first line risk activities, both in terms of core risk programs and ad-hoc project deliverables;
  • Drive the Risk & Control Self-Assessment (RCSA) program by providing challenge and guidance to the business as appropriate, leading workshops to define and document the risk profile and control framework within the organisation;
  • Identify, assess, manage and report emerging risks. Support group wide scenario planning exercises as required and ensure that these are carried out on a timely basis;
  • Embed Enterprise Risk Management frameworks and systems within the business. Drive continuous improvement and excellence;
  • Ensure risk data is effectively captured and maintained and appropriate controls, risk appetite measures and key risk indicators (KRIs) are in place;
  • Coordinate major incident and events and ensure that appropriate escalation takes place and mitigation activities are actioned.
  • Provide analytical commentary and insight including oversight and analysis of risk event reporting;
  • Carry out risk-based reviews and provide assurance to the business, as required. Where control weaknesses or adverse customer journeys are identified recommend and track mitigation actions;
  • Provide meaningful and value-add risk and control reporting to the regional committees and senior management which includes communication on the status of key risks and their respective remediation programs in the business and regulatory initiatives;
  • Proactively challenge existing practices and recommend risk solutions in consideration of good customer journeys and outcomes;
  • Conduct active read across of issues, events and build standardisation and consistency in approach and outputs;
  • Drive risk management training and education to increase risk awareness of good risk management practices in the business.
  • Supporting Internal / External audit activity on behalf of the business
  • Co-ordinate controls report (ISAE 3420 type) and other controls accreditation frameworks
  • Supporting the completion of the ICAAP requirements and stress testing in facilitation with the 2nd line risk function
  • Experience and Qualifications Required

  • Advanced Risk Management experience including relevant risk qualifications and asset management operational experience desirable
  • Strong detail focus, analytical and problem-solving skills
  • Excellent relationship management skills
  • Communicates with influence and is comfortable engaging at all levels of the organisation
  • Ability to inspire and energise the broader team operating within global connectivity and reporting lines
  • Demonstrates resilience, adaptability and good judgement
  • Works collaboratively and leverages individual talents in support of company practices and goals
  • Exhibits personal responsibility and accountability to maintain high standards by continually seeking opportunities to increase efficiency and quality of existing work processes, methods, and systems
  • Fluent English, any other European language would be considered an advantage
  • Experience and Qualifications Required

  • Strong understanding of business process and controls with proven risk management experience within the financial services industry
  • Awareness of Risk and Control Self-Assessments, ICAAP and Stress Tests
  • Hands-on mentality and ability to work well under pressure with good prioritisation ability
  • A questioning mind-set with good analytical and problem solving skills
  • Good communication and negotiation skills
  • Dedicated to maintaining high quality standards and client satisfaction
  • Direct experience of working in a first line risk support function with good stakeholder management skills
  • Ability to work independently and within a team environment
  • Fidelity International offers investment solutions and services and retirement expertise to more than 2.4 million customers globally.

    As a privately-held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term.

    Operating in more than 25 locations and with $479.9 billion in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals.

    Our Workplace & Personal Financial Health business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance.

    Together with our Investment Solutions & Services business, we invest $371 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures.

    Find out more about what we do, our history, and how you could be a part of our future at

  • Data as of 31 March 2020
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