The Amazon Global Logistics (AGL) Global Exports Team is seeking a talented Sr. Program Manager for an exciting opportunity to support the growth of our Amazon EU Exports operations.
As part of this strategy, we have established a locally based Amazon Global Logistics team in EU that is responsible for the performance of our carriers.
This local team has the responsibility to work in close collaboration with the Global Logistics team worldwide developing capabilities, products and carrier strategies that continue to improve our competitive position in our existing market places, between our market places, exports and new geographies expansion.
The EU Sr. Program Manager will support the AGL EU Exports Operations team in the following areas : performance reporting and predictive analytics, defects reduction programs, carrier onboarding and launch prioritization, standardization of processes and operating mechanisms support.
The EU Sr. Program Manager will particularly focus on helping the team reduce the operational defects affecting the customer experience.
This role will require exceptional communication and interpersonal skills with Business, Operations, and Tech stakeholders, while having the ability to work autonomously in a high-
pressure environment with all levels of leadership and exercise sound judgment where clear guidelines may not exist. To be successful in this role the Sr.
Program Manager needs to have strong ownership, bias for action, dive deep and deliver results.
Amazon is an Equal Opportunity Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age