Ferrero is anything but ordinary. A family company with a truly progressive and global outlook. Home to iconic brands Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Surprise® and Kinder Bueno®.
As the love for our brands continues to grow, so too does our global reach. Today, the Ferrero Group is present in 55 countries, and its products are sold in more than 170 countries.
Our continued growth in new markets presents exciting challenges for our people, alongside significant opportunities for career development and mobility.
For our Headquarter, based in Luxembourg, the Consumer Shopper Understanding (CSU) department is looking for a CSU Category Coordinator in the Area International.
Be the Consumer Insights first point of contact for the assigned categories for the International Area Marketing teams as well as for the local CSU managers;
Frame together with the marketing counterparts, and in alignment with the local country CSU teams, the business opportunity at stake and projects scope, and collaborate with them in setting a clear and sharp research brief.
Challenge if needed marketing assumptions and inputs;
Define together with her / his manager the best approach, including the market testing approach, to fully answer to the research brief and marketing objectives;
Finalize the market research brief documents, and brief international research agencies;
Take responsibility for the day-to-day management of every project, from inception to conclusions, assuring projects are conducted in full and on time;
Collect and interpret findings and create, together with the Area CSU Manager, clear insights-driven presentations;
Leverage on existing learnings to answer business questions in the most holistic way possible;
Manage effective relationships with internal customers and external suppliers to ensure projects are delivered on time and are of a high quality;
Support the Area CSU Manager and Area Marketing teams on any analysis and support requests (apart from research project management);
Assure smooth relationship with local research teams;
Work closely with and manage external research partners, in line with Procurement policies.
Have a bachelor degree or equivalent;
Have at least 7 years of experience in consumer insights activities in FMCG, preferably at agency as well as manufacturer side;
Have already worked in an international environment & matrix organization;
Have a solid quantitative and qualitative background;
Have good analytic skills and capabilities in interpreting research findings to be translated into actionable insights;
Have strong project management skills;
Have good communication and presentation skills;
Be open minded, flexible, with the right degree of autonomy, capable in interacting with different parties, and in finding and implementing solutions that could take into account different requests coming from the different involved parties.
Be fluent in English, any additional language is an asset.
Thorough command of Microsoft Office software.
An exciting and challenging job in an international working environment