Help Desk
Wunderman Thompson SA
Luxembourg
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source : Moovijob

Help Desk (F / M)

Wunderman Thompson SA is an international e-commerce consulting company focused on marketing a diverse range of products in various sectors on Amazon.

Wunderman Thompson has an international atmosphere, with a dynamic, young and multicultural team. The company is part of WPP's wholly-owned global digital agency, Wunderman Thompson Commerce.

Responsibilities :

  • Hardware and software support
  • Installation and maintenance of equipment’s (computers, cameras, switches, access points etc.)
  • IP telephony management
  • Solve troubleshooting on PCs, Network etc.
  • Requirements :

  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and resolve basic technical issues
  • Good knowledge of Windows and office tools
  • Good knowledge of computer networks and IP telephony
  • Very good knowledge in Excel (Functions, Macros etc.)
  • Proficiency in English
  • Proven experience as a help desk technician or other customer support role
  • BSc / BA in IT, Computer Science or relevant field
  • EU working permit
  • You Are :

  • Enthusiastic about learning
  • Creative
  • A good team player
  • Good communication skills
  • You maintain close attention to details
  • Flexible
  • We offer a stimulating working position in a young, dynamic and international team. We give you the opportunity to gain experience in e-commerce and to collaborate with renowned companies.

    Do not miss this opportunity to grow professionally with us! Our office is located near Luxembourg airport.

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