Help Desk (F / M)
Wunderman Thompson SA is an international e-commerce consulting company focused on marketing a diverse range of products in various sectors on Amazon.
Wunderman Thompson has an international atmosphere, with a dynamic, young and multicultural team. The company is part of WPP's wholly-owned global digital agency, Wunderman Thompson Commerce.
Hardware and software support
Installation and maintenance of equipment’s (computers, cameras, switches, access points etc.)
IP telephony management
Solve troubleshooting on PCs, Network etc.
Good understanding of computer systems, mobile devices and other tech products
Ability to diagnose and resolve basic technical issues
Good knowledge of Windows and office tools
Good knowledge of computer networks and IP telephony
Very good knowledge in Excel (Functions, Macros etc.)
Proficiency in English
Proven experience as a help desk technician or other customer support role
BSc / BA in IT, Computer Science or relevant field
EU working permit
You Are :
Enthusiastic about learning
A good team player
Good communication skills
You maintain close attention to details
We offer a stimulating working position in a young, dynamic and international team. We give you the opportunity to gain experience in e-commerce and to collaborate with renowned companies.
Do not miss this opportunity to grow professionally with us! Our office is located near Luxembourg airport.