IT Infrastructure Tools Engineer (f/m/d)IT Infrastructure Tools Engineer (f/m/d)
Deutsche Börse
Luxembourg, L, LU
il y a 15j

Field of activity

IT Infrastructure department is responsible for the design, implementation, and operation of Deutsche Börse Group’s information technology infrastructure.

This includes the operation of a variety of applications and systems for all business units.

Within IT Infrastructure department, the IT Infrastructure Tools unit supports the design of tools required to deliver IT services offered by the department to internal and external customers.

In addition, it coordinates the cross-departmental tools portfolio, required to support major operational processes. This includes design and specification of Application Performance Management tools and their implementation.

As a member of our Team, you will have the excellent opportunity to explore capital market dynamics, gain valuable practical experience, jointly execute diverse, interesting and challenging tasks with an innovative company in an internationally distributed team.

Tasks and responsibilities

  • Application performance management (APM) administration / support / maintenance of HP Business service management suite
  • Evaluation and possible migration to other APM tools (AppDynamics, New Relic, Dynatrace, etc.)
  • Onboarding of new applications
  • Analysis and translation of business requirements according to the technical roadmap
  • Develop functional specifications for the implementation of a given process framework in an existing tool environment and plan and support business acceptance tests of tools
  • Development of implementation transition plans and creation of ad hoc and regular reports
  • Design, implement and conduct training for customers and colleagues
  • Perform incident and problem management including user and customer support
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