ICT Project Manager / Telecom Service Delivery Manager
POST Luxembourg
Hesperange, LU
il y a 2j
source : Monster

As the leading national provider of postal and telecommunications services also offering postal financial services, POST Group Luxembourg is a key actor of the Luxembourgish economy.

Within POST Telecom , the Delivery Support Service provides support for our key corporate customers such as project management for the implementation of new tailored-made corporate services, quality management for the implementation of our approach of IT service management through processes, and Service Delivery Management. Description du poste :

Your missions

  • Manage the implementation of our ICT solutions (cloud, unified communication, managed services, connectivity services, etc.
  • for our corporate clients

  • Manage budgets, project schedules as well as resource allocation
  • Set-up and facilitate the required governance follow-up meetings with clients & partners (Operational Meetings, Steerco Meetings) as well as with internal counterparts
  • Coordinate the different stakeholders ( technical teams, architects and operating teams)
  • Develop and deliver progress reports to customer and management
  • Ensure smooth transition with the operating and service delivery teams
  • Participate to on-call duty rotation (for Service Delivery Manager profile)
  • Your profie

  • Master’s degree (Bac + 5) in Information Technology with a focus on project management
  • Have, at least, 6 years of working experience in telecommunications and / or IT with strong and proven project management skills with a focus on Cloud, Unified collaboration, Network & Security solutions
  • Hold relevant project management certifications ( , PRINCE 2)
  • Be recognized for your business and solution-oriented mindset as well as for your client-oriented mindset
  • Show outstanding communication and convincing skills to interact with interdisciplinary teams
  • Be recognized for your ability to effectively prioritize and execute tasks in a high-pressure environment
  • Demonstrate outstanding written and verbal communication skills in both English and French
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