Program Manager
Amazon
Luxembourg, LU
il y a 2j

Help shape the future of Amazon in the EU!

Do you see a clear path where others see roadblocks? Would you rather break the mold to do something right than settle for the status quo?

What if you could use your creativity to change the direction of the entire transportation and delivery sector to raise the bar on customer experience? Here is your opportunity :

Amazon is looking for a customer-focused, detail-oriented, experienced Program Manager in Global Delivery Services. As a Program Manager, you will be responsible for defining and implementing projects to create solutions that meet our customers’ needs while satisfying performance and budget goals in EU.

Responsibilities :

  • Manage all elements of projects, including organizing and planning, estimating, managing resources, tracking and controlling projects, managing risk & opportunity, managing quality, communicating & documenting, and change management
  • Identify and own all project requirements; evaluate and manage to simplify current working procedures
  • Lead the coordination with business and technical teams
  • Create, maintain, and disseminate project information to VP-level stakeholders and management; including identifying potential bottlenecks, overlapping work areas or other project risks
  • Lead the development of key metrics and performance indicators to measure overall performance and provide foundation for continuous improvement
  • 5+ years’ experience in a similar senior role, ideally in a fast-paced industrial, logistics, production / manufacturing
  • Results-oriented approach with the tenacity to drive ideas independently from ideation to successful completion and to thrive in fast-paced environment
  • Ability to recognize gaps in change management, workflows, and operational processes and procedures. Outstanding problem solving ability and technical aptitude.
  • Ability to develop creative and scalable solutions independently

  • Strong oral and written communication skills - able to communicate effectively with senior management, tech teams and international stakeholders.
  • Ability to influence others and help drive decisions without being political

  • High ability to deal with ambiguity, excellent organizational skills to manage scope of requirements and prioritize effectively, to multitask and to work with tight deadlines in fast-paced environment
  • Business fluency in English (additional EU language is a plus)
  • Proven Project Management experience in a related industry
  • Master’s degree (or similar)
  • Experience using and teaching Six Sigma and statistical problem solving methods
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