Marketplace Consultant - German Speaker
Amazon
Luxembourg, LUX
il y a 4j

Job summary

Are you interested in innovating to deliver a world-class level of service to Amazon’s Selling

Partners? The Amazon Marketplace Professional Services (AMPS) program seeks to improve the

customer and Selling Partner experience on Amazon by working directly with Selling Partners to

improve value, selection and convenience across their business. Our team provides leading-edge strategic consultancy using a data-driven, collaborative, and customer-focused approach to support our Selling Partners to achieve their goals.

Our holistic service offering addresses advice on all facets of the Amazon Marketplace including topics such as International expansion, Portfolio Optimization, Fulfillment Strategy, Product Presentation, Promotions, Advertising Strategy and Brand Building.

In parallel to this strategic support, all Selling Partners integrated receive enhanced operational support by a separate team.

AMPS is seeking a dynamic and motivated Marketplace Consultant (m / f / d) to develop Selling

Partners and to help growing our Paid Services programs. Our flagship product is the Marketplace Growth service. The Marketplace Consultant is responsible for working with a group

of Selling Partners as part of this service, to help them grow their business on Amazon’s EU

Marketplace as their primary POC, offering support on launching on new programs, exploring

Amazon’s marketing tools, advising on account strategy and selection listing. Your work will be

supported by a Premium Selling Partner Support Service, to help address operational and technical

issues. This is an opportunity to shape a key new growth program in Amazon’s EU marketplace.

You will be expected to develop your portfolio using a highly consultative and data driven approach.

The Marketplace Consultant will be responsible for identifying and building long-term relationships

with key influencers and decision-makers within the prospective accounts. Given the early stage of this program (founded 2019), a good deal of your role will be to invent and simplify our service organization by taking ownership and developing expertise for a certain topic in collaboration with Amazon colleagues all over Europe.

Key job responsibilities

  • Create and articulate compelling value propositions around our Paid Service programs.
  • Manage a portfolio of Selling Partners concurrently and strategically to drive sustainable business
  • growth, based on a strong understanding of marketplace programs, tools and processes and using

    our AMPS Playbook.

  • Analyze customer data and make recommendations based on our AMPS Playbook in order to
  • maximize the potential of the assigned Selling Partners.

  • Implement and track metrics for recording the success and quality of the sellers in your Selling
  • Partner portfolio. Use these metrics to guide your work and uncover hidden areas of opportunity.

  • Prepare and deliver business reviews regarding progress and state of health for the respective
  • assigned portfolio.

  • Develop a thorough understanding of the Amazon Marketplace 3rd party services industry and
  • competitive environment, including knowledge of competing product offerings.

  • Manage additional projects around our newly launched Paid Service such as process, tool and
  • content development, competitive analysis, and sales analysis as needed

    BASIC QUALIFICATIONS

    For this position, we expect..

  • BA / BS degree or equivalent experience including 1.5+ years of work experience in top level consulting, key account management, advertising sales, B2B, digital retail / ecommerce, Business Development, Digital Marketing, Brand Management, Supply Chain Management or similar
  • Strong analytical skills including Microsoft Excel.
  • Proven ability to successfully influence at all levels within an organization, particularly at the
  • executive level.

  • Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach.
  • Superior communication and presentation skills.
  • A passion for developing an engaging customer user experience with demonstrated ability to
  • translate customer needs into business and product requirements

  • Ability to thrive in an ambiguous environment
  • Excellent communication skills in German and English, additional EU language is a plus
  • PREFERRED QUALIFICATIONS

  • Experience of business-to-business selling
  • Ability to work in a complex, cross-functional team environment (including technical, marketing,
  • design and merchandising teams), chasing down and following up on dependencies, mitigating risks,

    and escalating when necessary

  • High attention to detail and the management of multiple, competing priorities simultaneously
  • Sound business judgment, proven ability to influence others.
  • Experience using Salesforce.com or other CRM tool.
  • Creative, has initiative, and can constructively advocate on behalf of the customer.
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