Key Accounts Manager (German Speaking)
Amazon
Luxembourg, LU
il y a 4j

DESCRIPTION

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

If you'd like to help us build the place to find and buy anything online across the globe, this is your chance to make history.

Amazon has a long record of growth and success in non-US geographies. Since launching its first European websites in 1998, Amazon has grown into a global leader in e-commerce, with customer-facing websites selling physical goods in eight European countries, plus Japan, China, India, Canada, Mexico and Brazil.

Amazon also manages a substantial cross-border business, serving customers in more than 100 countries every month with exports from our current websites.

Amazon is looking for an experienced Key Account Manager to identify sellers to recruit within one or more product families to better serve European customers as part of EU Expansion Team.

The successful candidate will identify online sellers to launch on Amazon's marketplace and help them expand and grow their businesses by partnering with Amazon.

The Key Account Manager will be responsible for delivering new business growth and maximizing revenue generation across selected product families.

Operating in a fast-moving and often ambiguous environment, the successful candidate will have responsibility for delivering business and financial objectives.

As part of the role, the Key Account Manager will need to analyze sales and traffic data to identify opportunities to help existing sellers succeed in the marketplace and provide competitive knowledge towards the generation of leads to recruit new sellers, both national and international.

Likewise, the Key Account Manager will work with a wide range of internal stakeholders both within and outside the country to support the consolidation of existing and development of new services.

The Key Account Manager will need to work closely with Retail Category Managers to identify long term and short-term growth opportunities for each category.

As the team only deals with new Marketplaces, a good deal of your role will be to invent and simplify by taking ownership and developing expertise for a certain topic / business area in collaboration with Amazon colleagues all over Europe.

A day in the life

About the hiring group

Job responsibilities

  • Achieve business and financial objectives and deliver the growth of Amazon’s third-party business in selected categories and marketplaces
  • Identify opportunities to improve the Marketplace business for all sellers through scalable solutions and manage the roll-out of these solutions by using a wide set of analytical tools to interpret customer / business data.
  • Share learnings with your global counterparts (EU, US and Asia teams) to drive best practices and to identify new opportunities
  • Conduct deep dives to understand root causes of seller performance and actions to accelerate growth
  • Work closely with Category teams to identify category specific growth opportunities
  • Identify and manage projects to improve customer and seller experience, working closely with internal and external teams
  • Become an Expert : own a specific subject within our service organization with the goal to support peers, invent processes / tools to the benefit of our internal and external stakeholders such as : Branding, Fulfillment by Amazon, Hiring, Tools, Deals and a lot more.
  • BASIC QUALIFICATIONS

  • On top of English, we look for candidates who are fluent in German
  • Bachelor’s Degree in Economics, Business, Engineering or related degree required. Post-graduate education is recommended.
  • 4-6 years of working experience in sales, business development, management consulting, product management or sales management
  • Excellent written and verbal communication skills - ability to explain complex concepts simply
  • Ability to drive successful projects with a wide range of people at all decision-making levels.
  • Experience solving analytical problems, either in professional experience (data analysis) or education · Ability to thrive in an ambiguous environment
  • Highly organized and results oriented
  • PREFERRED QUALIFICATIONS

  • High level of academic achievement at degree level. MBA from top tier institute is a plus
  • Ability to work with legal, product, and internal business owners to reach mutually beneficial agreements
  • Strong business judgment and individual initiative, proven ability to influence and lead others
  • Experience using Salesforce.com or other CRM tools
  • Experience using SQL, Python or other data management solutions
  • Creative, has initiative, and can constructively advocate on behalf of the customer
  • Experience in retail and / or a technology / eCommerce business
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