You want to combine passion and IT expertise?
You are talented , motivated and ambitious ? Then, we will be more than happy to meet you !
Already working with the Public Cloud or strongly motivated to do it ?
In order to sustain the growth of our Cloud team, ARHS Spikeseed is looking for a Delivery Manager / Team leader (m / f).
You will have the responsibility of initiating and executing cloud projects for our customers in collaboration with our Cloud Center of Excellence.
We are looking for a passionate and fast learning person to complete our experienced and agile Cloud teams.In this context, knowledge of the cloud is a nice-to-have but not a pre-requisite.
You will join our Cloud competency program made of training, conferences and certifications.
Typ ical tasks will be :
Managing all project- or service-deliveries activities in collaboration with theproject team and stakeholders;
Be the main point of contact for the customer for the project execution
Guide customers to ensure success in building or migrating applications in the Cloud following the industry principles and guidelines
Utilize agile project management and collaboration tools to plan, organize and report on project activities
Conduct planning efforts, provide estimates and develop technical roadmaps in collaboration with the project team
Follow-up of project and budget progress, risk and issues;
Handling customer’s request, responding quickly and effectively, following up with clients to ensure successful resolution
Lead incident response under SLA
Critically analyze operations for process improvements
Create and review documentation, defining standard operating procedures for new solutions
Piloting R&D activities to produce workable Proof-of-Concepts
To be a team player, customer-, solution- and improvement-minded
Agile mindset with an interest for continuous improvement
Exceptional customer focus / Customer service experience
Strong interest for Public Cloud technologies
First experience with Cloud project is an asset
A strong understanding of technical matters
Bonus : Prince 2 or PMP certifiedScrum certifiedITIL certifiedAWS or Microsoft Azure certified
Good command of English