Cloud Delivery Manager
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Job Description

You want to combine passion and IT expertise?

You are talented , motivated and ambitious ? Then, we will be more than happy to meet you !

Already working with the Public Cloud or strongly motivated to do it ?

In order to sustain the growth of our Cloud team, ARHS Spikeseed is looking for a Delivery Manager / Team leader (m / f).

You will have the responsibility of initiating and executing cloud projects for our customers in collaboration with our Cloud Center of Excellence.

We are looking for a passionate and fast learning person to complete our experienced and agile Cloud teams.In this context, knowledge of the cloud is a nice-to-have but not a pre-requisite.

You will join our Cloud competency program made of training, conferences and certifications.

Typ ical tasks will be :

  • Managing all project- or service-deliveries activities in collaboration with theproject team and stakeholders;
  • Be the main point of contact for the customer for the project execution
  • Guide customers to ensure success in building or migrating applications in the Cloud following the industry principles and guidelines
  • Utilize agile project management and collaboration tools to plan, organize and report on project activities
  • Conduct planning efforts, provide estimates and develop technical roadmaps in collaboration with the project team
  • Follow-up of project and budget progress, risk and issues;
  • Handling customer’s request, responding quickly and effectively, following up with clients to ensure successful resolution
  • Lead incident response under SLA
  • Critically analyze operations for process improvements
  • Create and review documentation, defining standard operating procedures for new solutions
  • Piloting R&D activities to produce workable Proof-of-Concepts
  • Your Profile

  • To be a team player, customer-, solution- and improvement-minded
  • Agile mindset with an interest for continuous improvement
  • Exceptional customer focus / Customer service experience
  • Strong interest for Public Cloud technologies
  • First experience with Cloud project is an asset
  • A strong understanding of technical matters
  • Bonus : Prince 2 or PMP certifiedScrum certifiedITIL certifiedAWS or Microsoft Azure certified
  • Good command of English
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