Business Analyst, Labour Planning team
Luxembourg, LUX
il y a 3j

Who are we?

We are part of Amazon Transportation Services (ATS) and we are Innovators. Our mission is centered on customer obsession as we focus on delivering the best service at the best speed to our customers ().

Labour Planning (LP) plays a critical role in ATS and we work cross functionally in continued support of our world class operations.

In EU ATS, LP sits within the Network Capacity Management team (NCM) organization.

What is the role?

As part of the EU ATS Sort Center (SC) LP team you will support the purpose of ATS of getting packages from a customer’s online order to their door by the promised delivery date (the "Customer Promise").

The main objective of the LP team is to ensure there are enough people to process the packages at the right time to fulfill the Customer Promise : this is the main objective of LP team.

The second priority is to do it in a cost-efficient way.

Within the LP processes and workstreams there are many stakeholders to interact with, to provide a seamless flow of process, data, and execution.

LP is like an airport control tower, coaching and guiding all teams (planes) to a safe and timely landing.

Our business partners trust us and rely on our analytical know how. Big decisions are made through the collaborative approach we follow.

If you like making sense of ambiguous data, working with business partners to solve complex problems and thinking big to identify new ways of working that will benefit our customers, we would love for you to join us!

The role can be based in our Luxembourg or London Corp offices and some travel will be required.

What will I have ownership of?

  • Building and owning business partner relationships using data and influence
  • Steering weekly reviews, inclusive of trends, variances, bridging and concise commentary
  • Deep diving ambiguous and incomplete datasets to identify issues and cost out opportunities
  • Work autonomously to deliver results through high impact projects that will delight our customers and improve controllership within ATS
  • Presenting opportunities for efficiency and savings in a fast-paced environment
  • Own production of innovative short and long-term plans in partnership with key stakeholders
  • Is there anything else I should be aware of?

    In addition to the areas you will have ownership of, you will also :

  • Collaborate with, and learn from, leaders that have made the impossible, possible
  • Have flexible working opportunities in a Company that strives to be Earth’s best employer
  • Be given the chance to Try, fail, try again . We are all inventors and failing is an important part of the process
  • Be provided with tools and support to shape your career in whichever direction you would like to
  • Have opportunities to influence our sustainability and society initiatives and join one of many affinity groups focused on diversity, inclusion and equity

  • Degree in Economics, Finance, Engineering, Statistics, Computer Science, Mathematics or other business / analytical discipline
  • Relevant work experience in a business analyst role and stakeholder management
  • Ability to work to tight time frames and deadlines and ensure that other groups are providing key information on time for effective reporting of KPI’s and metrics.
  • Self-starter with an eye for detail and ability to make sense of ambiguous or incomplete data
  • Effective writing and verbal skills to communicate your ideas and explain the story
  • Intermediate to advanced proficiency in Microsoft Excel and data modelling
  • Basic SQL skills

  • Strong inter-personal and relationship-building skills
  • MBA or any other advanced qualification
  • Experience within the Transport, Distribution or Logistics industry
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