Receptionist/Facilities Coordinator
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We are looking for a Receptionist / Facilities Coordinator for our Integrated Facilities Management business line.

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives.

You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best.

We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions join us at JLL!

Role Purpose

An exciting opportunity has arisen for a Receptionist / Facilities Coordinator to join JLL’s Integrated Facilities Management business.

The successful candidate will assist the Facilities Manager with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk.

The candidate is also required to provide administrative support to the team.

What this job involves

  • Client / Stakeholder ManagementManage reception and reception services on behalf of clientProvide superior customer service to meet on-site client’s expectations
  • Procurement & Vendor ManagementAssist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)Assist in the procurement of vendors and services as required
  • Finance ManagementAssist in financial processes to ensure that all financial management requirements are completed in a timely and accurate mannerEnsure prompt and accurate management of purchase orders in JDE
  • Health & Safety ManagementConduct regular audits to ensure safety procedures on site are in place and workingAssist in carrying out safety procedures when needed
  • Site Operations ManagementAssist in the implementation of Industry Best Practice operationsConduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all timesSeek ways to constantly reduce costs and improve operational standardsMaintain premises in neat and good working condition at all timesMaintain duplicate office keys in good orderProvide support for regular reporting packages
  • Risk ManagementAssist in the implementation and management of property risk management programSupport the implementation and monitoring of disaster recovering and business continuity plansFollow established escalation procedures and incident reporting proceduresAdhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies
  • Achieve Key Performance Indicators and Service Level Agreement targets
  • Sound like you? To apply you need to be able to demonstrate the following skills and experience :

  • Prior experience in facilities, property management, hospitality or related field (preferred)
  • Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous
  • Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous
  • Problem-solving skills capacity to deal with ambiguity and solve complex problems effectively
  • The ability to effectively deal with stressful situations
  • The ability to work independently
  • Fluent in Microsoft Office software
  • You also need to be :

  • Self-motivated; confident & energetic
  • Flexible able to adapt to rapidly changing situations
  • Goal-oriented able to focus on meeting all performance targets
  • A strong communicator good presentation skills and possess strong verbal & written communication skills (English & local language)
  • Critical Competencies for Success

  • Firm First mind-setAble to cooperate and work well with others to meet targetsSupport the team effectively as and when neededProven ability to commit to flawless execution while complying with firm’s procedures and standards
  • Client Focus & Relationship ManagementDemonstrate and ensure to instil a culture in the team that match our I am JLL’ core behaviours and values of being an Expert, Proactive, Innovative, Versatile, Team Player and valuing the CustomerAble to interact with the general client staff & vendors with easeAbility to manage conflict and conflicting prioritiesDemonstrates ability to work with vendors to deliver efficient servicesDemonstrates proactive & professional approach to customer serviceHas a customer-oriented attitude
  • Project Management & Organizational SkillsProven ability to manage multiple and complex operational matters on a daily basisDemonstrates ability to prioritize and manage the completion of projects in an efficient and timely manner
  • What you can expect from us

    You’ll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

    Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.

    Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

    Apply today at / careers.

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