GCTO Desktop Support Specialist with Citrix and VDI
Credit Suisse Luxembourg S.A.
Luxembourg
il y a 2j
source : Moovijob

GCTO Desktop Support Specialist with Citrix and VDI (m / f)

Credit Suisse is a leading global wealth manager with strong investment banking capabilities. Headquartered in Zurich, Switzerland, we have a global reach with operations in about 50 countries and employ more than 45,000 people from over 150 different nations.

Embodying entrepreneurial spirit, Credit Suisse delivers holistic financial solutions to our clients, including innovative products and specially tailored advice.

Striving for quality and excellence in our work, we recognize and reward extraordinary performance among our employees, provide wide-ranging training and development opportunities, and benefit from a diverse range of perspectives to create value for our clients, shareholders and communities. We are Credit Suisse.

We offer :

Are you ready for a new chance in a diverse environment?

The role sits within IT GCTO End User Services in the End User Support Services’ department. The EUSS Branch Support Luxembourg team provides L2 desktop support to 1100+ private banking users in Luxembourg, France, Austria, Portugal and the Netherlands.

Additionally the team perform IT infrastructure support for local applications / services (Unix, Windows, Database and Network).

The primary function of the role is to supplement the level 2 desktop support capability in the Luxembourg branch and to provide a senior experienced skillset in desktop support and VDI / Citrix engineering and implementation.

Success in Luxembourg Branch Support entails :

  • Meeting demanding project schedules on time
  • Collaborating with and supporting your colleagues in IT Infrastructure and the broader IT team
  • Showing client empathy in every aspect of your work, whether handling a ticket or building a new system
  • Enjoying your work and developing your career
  • We offer :

  • Exposure to new technologies, both on the desktop and Unix, Windows, Database, Network or Voice
  • Exciting / challenging work
  • A great team spirit
  • A sense of achievement when you go home every day
  • You offer :

  • Astuteness Ability to understand complex aspects of a particular challenge and rapidly formulate a solution that addresses these
  • Ownership and Accountability A readiness to pick up and own tasks and be responsible for the future outcome, whether good or bad
  • Ideas Bursting with innovative, creative ambitious ideas
  • Enthusiasm A love of and pride in your work
  • Clean Room An endemic attitude of zero defects’. Cleans up errors / misconfigurations left and right.
  • Desktop Support L2 Experienced engineer in Windows 7 / 10 workstation, Microsoft Office, HP workstation / laptop hardware, desktop voice recording (e.
  • g. Nice / Verba), network troubleshooting, Powershell.

  • Citrix / VDI Expert engineer in all things Citrix / VDI. Specifically : Virtual desktop workstation, Citrix protocol / applications / receiver, Dell (Wyse) thin client hardware, ESX / CSV / vCentre
  • Hours Flexibility to cover a 07 : 00 to 18 : 00 working day, stay late if required with some availability to work weekends and be on-call.
  • Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success.

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