Transfer Agency Oversight & Operations Officer 12 months Fixed Term Contract
Invesco Mutual Fund
Luxembourg, Luxembourg, Luxembourg
il y a 20h

TransferAgency Oversight & Operations Officer

12 monthsFixed Term Contract

Full-time in Luxembourg

Join a very specialised team, focused onLuxembourg domiciled funds.

Join our team

Asone of the world’s leading asset managers, we are solely dedicated todelivering an investment experience that helps people get more out oflife.

Our passion for continually searchingfor ways to improve that experience is second to none and we’re looking forpeople to join us who thrive on that challenge.

Purpose Statement

AsTransfer Agency Oversight & Operations Officer, you will be responsible forsupporting the delivery of superior EMEA TA servicing through overseeing thequality and timeliness of TPAs to ensure that they are performing to the agreedSLAs and KPIs, and are offering excellent client service to our DistributionPartners and their clients.

You will complete the various TA operationalactivities under Invesco’s remit ensuring they are completed within procedures,timelines and regulatory requirements and oversee and support the activitiescompleted by internal TA delegates.

Youwill be responsible for :

  • Toperform first level of interrogation and identification of issues which requireescalation
  • Toact as point of contact between IMSA and TPAs / internal delegates for anytechnical or BAU issues, sign off authorisation and query resolution.
  • Tocomplete the day to day operational activities under TA Oversight &Operations remit.
  • Workwith TPAs, service providers, internal stakeholders & local offices toensure excellent service is maintained.
  • Participatein Service Review meetings to ensure regulatory breaches, SLA breaches andservice quality issues are mediated, addressed (with working examples whereapplicable) resolved.
  • Have the autonomy to makean impact You will provide support, local input to and (where required) sign off toTPAs and internal delegates / stakeholders to support Invesco projects forproduct developments, regulatory change and business requirement changes.

    To be successful in this role you will :

  • Have previousTA experience
  • MS Excel experienceat an advance level
  • Experience ofmonitoring systems, processes and service standards an advantage
  • Knowledge ofUCITS, SICAV and QIF / FCP Regulations an advantage
  • Overallknowledge of TA organisation and how different departments interact
  • Awareness ofmarket in which the company is operating, including market trends and relevantinitiatives by competitors
  • Proficient inthe use of PC software including Word / Excel / Powerpoint
  • Relevant business / professional qualifications orequivalent 3rd level education
  • Work in a way that works for you :

    We recognisethat everyone is different and that the way in which people want to work anddeliver at their best is different for everyone.

    As part of Invesco’s commitment to ensuringour teams have the broad range of experiences and backgrounds required topromote diversity of thought, and to maintaining a positive, engaging workenvironment, we champion smart working.

    Forthis particular role, we can confidently offer the following flexible workingpatterns :

  • Workingsome flexible hours -flexing your start / finish time to help you fit everything in and work when youare the most productive
  • Please feelfree to discuss flexible working options with us.

    The Good Stuff

    Wehave an outstanding benefits package, which includes :

  • Competitivesalary and bonus
  • Company-providedhealthcare
  • Annualleave + bank holidays
  • Generouspension provisions
  • Incomeprotection
  • Healthand wellness benefits
  • Volunteeringdays
  • Enhancedparental leave
  • Lifeinsurance
  • Our Commitment to theCommunity, the Environment and Responsible Investing

    We partner with charitable organisations globally to make animpact in the communities where we live and work. Our people are encouraged to support thecharities they feel most passionate about and are offered two days’volunteering leave annually.

    We are committed to adopting and implementing responsibleinvestment principles and practices that uphold our fiduciary responsibility toour clients, as well as being good stewards of the environment.

    Invesco is committed to environmental, social and governance(ESG) investing. We serve our clients in this space as a trusted partner bothon specific responsible investment product strategies as well as part of ourcommitment to deliver a superior investment experience.

    Join Us

    At Invesco,we’re driven by a passion to exceed. Our people are our greatest asset and wetake pride in supporting our colleagues both personally and professionally.

    Ifyou're looking for challenging work, smart colleagues, and a global employerwith a social conscience, we invite you to explore your potential with us.

    People with disabilities who need a reasonableaccommodation to apply for employment with Invesco may request this by sendingan e-mail to EMEA- Talent Acquisition.

    Please include your name, the job youare interested in, and the type of accommodation you are requesting.

    RecruitmentAgencies :

    Invesco has anin-house recruitment team, which focuses on sourcing great candidates directly.

    Therefore,Invesco will not accept unsolicited resumes from agency or search firmrecruiters.

    Fees will notbe paid in the event a candidate submitted by a recruiter without an agreementin place is hired. When we do use agencies, we have a PSL in place, so pleasedo not contact hiring managers directly.

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