Inastructure Operations Specialist
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Infrastructure Operations Specialist

Infrastructure Operations Specialist (F / M)

Telindus powered by Tango is a leader in converged ICT and telecom services in Luxembourg and provides global solutions to all businesses and public administrations.

Its areas of expertise include fixed and mobile telecommunications, ICT infrastructures, cloud and security. Telindus has become Telindus powered by Tango to offer increasingly innovative solutions to its customers and enhance their daily relations, while simplifying them.

In support of its customers to assist them in their digital transformation at their own pace, Telindus deploys a broad range of innovative and managed services that meet the specific needs of each of them for a sustainable development of their activities.

Telindus generates value-creating solutions and pays particular attention to their return on investment.

With almost 500 experienced staff members, its approach is focused on the customers : a single contact person manages their needs and requirements through the command of an integrated end-to-end solution.

Task Description

The Specialists will perform tasks and functions, including but not limited to :

  • Monitor the system for equipment failure or errors in performance, updating monitoring tools
  • Analyze logs and dispatch alerts reported by the monitoring tools, and notify supervisor or computer maintenance technicians of equipment malfunctions
  • Providing first level Service Desk services after Service Desk hours, including incident management and service requests.
  • Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment
  • Daily tasks, regular checks
  • Record information such as computer operating time, problems that occurred, and actions taken
  • End of month and yearly operations (coordination and execution of jobs asked by different financial and IT teams)
  • Vaulting tasks (inject / deposit tasks in the robot) and files / mail restores
  • Create and update documentation
  • Your Profile

  • Attention to detail : Accuracy counts in operator jobs. You must be able to concentrate and be precise in your work.
  • Hand-eye Coordination : Precision is key in all of these jobs. Having a steady hand is an absolute must for operator jobs.
  • Technical / Mechanical Skills : You will be operating highly technical machinery and possibly computerized equipment. Having strong technical and mechanical skills will be necessary.
  • Understanding of production procedures and environment
  • ITIL best practices good knowledge : Change Management process, Incident Management (escalation process), Knowledge Database Management (Procedures, technical documentation),
  • Configuration Management Database
  • We Offer

    A professional and stimulating working environment in the telecommunications sector. Various career opportunities within the Proximus Group on a national and International level, high-quality training and a rich and acknowledged expertise.

    We also offer you an attractive remuneration with many fringe benefits.

    Cette offre n'est plus disponible. Vous pouvez cependant retrouver toutes les autres offres de Proximus Luxembourg.

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