Head of Learning, Compliance Operations
Amazon’s Product Assurance, Risk, and Security organization (PARS) is seeking a forward thinking learning and development expert and experienced program manager to elevate and enable our global operations.
The Head of Learning (Compliance Operations) will excel at talent benchmarking, operationalizing learning programs for scale and sustainability across geographies, and possess a deep understanding of human performance improvement (HPI) methodologies.
This leader will have global oversight for learning and development programs that span the employee lifecycle including new hire training and professional development initiatives.
These programs will be role and skill specific and ensure entry-level and mid-career professionals are able to meet the core responsibilities of their current and future positions.
Participants in these programs support our Compliance Operations function (C-Ops). C-Ops ensures that Amazon transactions satisfy legal and safety requirements in compliance with guidelines set by regulatory bodies.
They identify the risk involved in handling hazardous products and classify products with appropriate hazmat attributes.
This team also reviews aspects of regulated product transactions (distribution, shipping, sale, and import / export). A large concentration of this workforce is located in Europe and Asia.
To be successful in this role the program leader will need to excel at leading without authority, partnering with customers and stakeholders to align strategies and level-set on expectations, and operate with a high-level of autonomy to deliver solutions which are on time, on budget, and yield measurable results.
Experience building blended solutions for front-line workers distributed across multiple locations and countries is required.
Proficiency with data gathering and analysis as well as the ability to rapidly develop and iterate on solutions are critical.
This is a people manager role leading a team of Learning Experience Designers, Trainers, and Program Managers. This role reports to the Head of PARS Talent Development.
g. seat time) associated with training
Note - Position is open in any of the Amazon locations in EU region.
Amazon.com is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation