As part of a multinational, young and dynamic company, you will join a team of around 160 IT specialists working on varied and innovative internal projects.
As an IT Services Administrator (m / f), you will : - Ensure the maintenance and availability of IT Managed Services;- Troubleshoot problems in real-time (diagnostics and problem resolution);
Deliver the third level support and follow up of escalation process to technical expert if necessary; - Participate to deployment, upgrade and new implementation of IT Services;
Ensure that performances are optimal and take necessary actions; - Review logs of IT Services to avoid IT Services disruption;
Manage the users account and access rights - Write, update and share operational procedures. Your profile- At the very least, you have an diploma or degree (or similar) in IT;
You have at least 2 years' experience in IT services administration;- You have experience on tools related to IT services management;
You have a good background in system administration (network, storage, common concepts); - You have a basic knowledge of IT Development (Java, .
Net) - You are proficient in French and English, which are widely used within our firm. Your technical skillsYou have experience in the following fields : - Windows Server (installation, patching, etc.
Active Directory (users and groups management) - IT Products deployment, upgrade and administration - ITIL best practices - Organizational skills and Details-oriented.
Any knowledge on these IT products would be considered as an asset : IBM Notes, Websphere Application Server, Ephesoft, Google G-Suite, Exalead, SQL Server.