ICT HELPDESK SUPPORT
CELIAN
Luxembourg
il y a 6j
source : Moovijob

We are looking for An IT Helpdesk support.

Your main job functions will be to provide helpdesk support (1st level) and resolve problems to the end user’s satisfaction in a Windows domain environment.

This includes :

  • Telephone support and remote user assistance, in house and at home
  • Basic user training
  • Help users with most common used applications (i.e. Microsoft Office, printing )
  • Prepare, install and maintain end-user devices (PCs, thin clients, VoIP phones, mobile devices etc.)
  • Your profile :

  • Good technical skills, curious, passionate for ICT and self-learner
  • Excellent customer service and interpersonal skills (end-user oriented)
  • Strong analytical, problem solving skills and attention to details
  • Stress resilience and able to work on multiple items simultaneously, flexible in terms of afterhours support and planned weekend work as needed, Team playerExperience in similar positions : 1-3 years
  • Language : English, French, German
  • If the position meets your requirements and skills, please send your application on contact celian.lu

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