NSI - IT Monitoring Administrator
Luxembourg, Luxembourg
il y a 1j
source : ictjob.lu

To reinforce our team, we are looking for a IT Monitoring Administrator, fluent in English and French Your main responsibilities Administration of Monitoring platform Ensure availability of monitoring solution (monitoring, alerting) in 24 / 7 mode (oncall) Handle daily operation activities (requests, changes and incidents) Ensure that requests and incidents are resolved within agreed KPI Incident management : Responsible for informing incident manager, system and application owners of no completeness and / or no accuracy, critical error detected by the monitoring solution on regular basis Respond to technical support tickets for Monitoring features and configuration Help service owners translate business needs into monitoring solution Configure monitoring solution to deliver alerts Deploy in production & administrate monitoring tools on the existing perimeter Setup test & validation of new applications (release, patch) Maintain documentation (how-to, normalization, installation) Participation in project and customer and technical team training : Participate in monitoring technical projects If necessary, provide training and support to application owners and technical team to enable them to respond to all data and quality standards.

If necessary, assist / support service owner to develop their internal process to ensure detection of error and proactive.

Your profile You have at least 3 years of experience in a similar position Fluent in English and French You have knowledge in : Supervision (1 / 3 years minimum / operation, administration and implementation) : BMC Proactive NET, TrueSight, Event management (BEM or Hpov or Tivoli), PATROL, Tmart, AppVisibility, Pandora, Application performance monitoring (APM Dynatrace) PM MRL, KM (Oracle, WebLogic, Unix, etc.

  • Ticketing Tools : SMT HP Service Manager ITIL certified or relevant experience / knowledge The knowledge of the following technologies is considered as an advantage : CMDB (administration and implementation) : BMC Remedy 9.
  • xxx good knowledge, IA Atrium Integrator, understanding of logical and physical data models, Comprehensive understanding of relational database (primary / foreign relations, etc.

    Capable to formulate (in writing) and execute SQL queries on the Oracle database, Capable to recognize and automate the loading of data / update activities System : Linux / Unix and additionally Windows Scripting : at least one of the programming languages : Shell (like KSH, Bash) and PowerShell Ability to supervise and work simultaneously on different activities with a variety of projects and short deadlines Team player, you are curious, ambitious and passionate Business oriented and have good communication skills Our Offer Permanent or Freelance contract Trainings Dynamic and innovation environment Be in the position to open your career perspectives Take the chance to join our NSI Family, a well-known company, with various opportunity to grow If you do not receive an answer within 20 days, you will have to consider that we will not proceed with your application.

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