Director, GGRC Regulator Relations (EMEA)
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source : Moovijob

Director, GGRC Regulator Relations (EMEA)

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ : PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy.

Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person.

Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid.

Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal is seeking an EMEA Regulatory Strategy and Engagement Director for its Risk, Reputation, and Product Services (RRPS) Global Regulatory Relations (GRR) team.

This Director provides seasoned leadership and judgment in partnering with key PayPal stakeholders to coordinate strategic opportunities and ongoing relationship advancement with PayPal’s regulators.

The position reports to the Sr. Director APAC and EMEA team and will have responsibility for assessing the strategic regulatory opportunities facing the jurisdictions in the region, partnering with Legal, Government Relations and RRPS counterparts to develop comprehensive regulatory strategic plans, and providing support and oversight for execution of regulatory strategic plans.

The Regulatory Strategy and Engagement Director is also responsible for providing training and advisory support on the global regulatory engagement framework, including the licensing, examination, and regulatory reporting processes as well as ad hoc regulatory inquiries.


  • Drive development and execution of EMEA regulatory strategic engagement plans to strengthen PayPal’s regulatory relationships in the EMEA jurisdictions in which it operates
  • Maintain ongoing participation with relevant EMEA industry forums to strengthen PayPal’s FinTech industry relationships and identify strategic opportunities for PayPal to demonstrate thought leadership
  • Coordinate, support and provide guidance to cross-functional PayPal stakeholders in addressing ad hoc regulator inquiries
  • Partner with the EMEA Government Relations team to monitor prospective changes in laws and analyze impact
  • Coordinate with cross-functional stakeholders to facilitate timely communication to regulator and regulator-adjacent bodies regarding noteworthy events such as : media, product launches / changes, and mergers and acquisitions
  • Develop, maintain and report Key Performance Indicators (KPIs) regarding PayPal’s regulatory relationship management effectiveness
  • Support the development and maintenance of the global regulatory engagement framework policies, procedures and protocols
  • Assist in the development and launch of training to key PayPal stakeholders regarding the global regulatory engagement framework, including : the exam management process, regulatory engagement protocols, and the PULSE exam management and regulatory interactions modules
  • Coordinate with RRPS Risk and Compliance Officers to ensure the adoption of PULSE for input of regulatory interactions
  • Coordinate, draft, and review written communications to regulatory bodies, as appropriate
  • Analyze sources of regulatory feedback on an ongoing basis, including regulatory communications, inquiries and exam findings, to identify, trends, potential areas of material regulatory risk or opportunity and drive corresponding changes to regulatory engagement strategies, reporting to senior and executive leadership
  • Partner with cross functional groups within the organization to understand, prioritize and document areas of regulatory risk and opportunity
  • Leverage insights from regulatory engagement and communications to identify areas of opportunity within the organization to proactively address control weakness and coordinate with internal stakeholders to create an effective feedback loop
  • Liaise with RRPS Project Management Office to ensure review and closure of regulatory commitments, as appropriate
  • Support RRPS Risk and Compliance Officers in the deployment of licensing strategies
  • Perform additional tasks as needed to support development of proactive EMEA regulatory strategies to drive competitive advantages
  • Coordinate and partner with stakeholders to manage ad hoc issues and opportunities that have material regulatory impact
  • Qualifications

  • Ability to work under pressure, manage multiple projects with competing priorities, meet deadlines, and adapt to change.
  • Ability to identify dependencies and leverage multiple sources of information simultaneously
  • Solid critical, creative and analytical thinking, decision making and innovative problem-solving skills
  • Excellent verbal and written communication skills
  • Strong reputation for integrity and ability to balance business partnership with the need to exercise independence judgment and to raise issues in a timely and constructive manner
  • Proven ability to interact well with internal senior management and external contacts, including regulators
  • Strong ability to source, manage and analyze data
  • Proven ability to operate simultaneously as an effective tactical as well as strategic thinker
  • Ability to credibly challenge solutions and ensure timely escalation of issues and concerns as and when appropriate
  • Proven track record of effective communication with regulatory agencies
  • Establishes realistic short and long-term goals and objectives
  • Proven track record of aligning and allocating resources to drive optimal delivery
  • Effectively leads small-scale teams
  • Focused on recruiting & developing talent over the short and long term
  • Ability to think strategically while maintaining excellent attention to detail
  • Ability to maintain a high level of confidentiality
  • High energy and a desire to work in a results- and team-oriented, rapid growth environment
  • Demonstrates strong including leadership and consensus building
  • Proven ability to work independently and within a team environment
  • Adaptable in unexpected situations, comfortable dealing with ambiguity and uncertainty
  • Knowledge of the financial services compliance and / or regulatory environment is required
  • Strong computer knowledge; excellent MS Word, Excel, Visio, and PowerPoint skills
  • Job requirements

  • Bachelor’s degree required
  • Relevant compliance experience in the financial services industry, with financial services reporting experience and / or regulatory examination management experience preferred
  • We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect.

    Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment.

    Join us as we change the way the world defines financial freedom.

    PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

    In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

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