Associate Director Operational AML/KYC
RBC Investor Services
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RBC Investor & Treasury Services (RBC I&TS) is a specialist provider of asset services, custody, payments and treasury services for financial and other institutional investors worldwide.

We serve clients from 16 countries across North America, Europe, Asia and Australia, delivering services to safeguard client assets and maximize liquidity.

As a strong, stable partner, focused on meeting our clients' evolving needs, RBC I&TS has an unwavering commitment to managing operational risk in our business and the highest credit ratings among our asset servicing peers.

Rated by our clients as the #1 global custodian for seven consecutive years, RBC I&TS is trusted with CAD 4.4 trillion in client assets under administration as at January 31, 2018.

What is the opportunity? As Associate Director Operational AML / KYC, you will provide AML / KYC expertise support and guidance to the SHS Register and Ongoing Due Diligence teams in order to ensure the Customer Due Diligence (KYC) measures (initial and ongoing) implemented on the investors of the Funds are performed in compliance with the Luxembourg AML / CTF regulations What will you do?

Be escalation point for SHS Register teams for KYC issues and assist with solving complex cases.

Ensure KYC procedures are adequate to ensure compliance with applicable regulatory & audit requirements Perform review of any Risk Based Approach submitted by clients in deviation of RBC standards Provide on-

going KYC training to SHS Register operational teams and support clients for AML awareness education and training of their client facing staff to improve their investors experience and smooth / speed up the account opening process Attendance to Service review meetings with clients for AML / KYC discussion and due diligence visit and auditors.

What do you need to succeed? Must-have 06-10 years experience in AML / KYC for Transfer Agency or financial services industry in an operations environment.

Interpersonal and networking skills with a proven track record of dealing with clients, industry associations, senior management, colleagues and staff.

Possess the ability to assess, impact, influence and take initiative.

Possess proficient analytical skills, attention to detail, and ability to quickly learn new concepts.

Demonstrate the ability to manage competing priorities, escalate as required, and adhere to established policies and procedures.

Nice-to-have Specific knowledge : SARA, BP module German in addition will be considered as a strong asset What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-

performing team Opportunities to do challenging work Opportunities to take on progressively greater accountabilities Opportunities to building close relationships with clients

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