IT APPLICATION SUPPORT (SQL QUERIES) - BANKING INSTITUTION
EyeTech Solutions
Heisdorf-sur-Alzette, LU
il y a 6j
source : Monster

A banking institution in Luxembourg is looking for an IT SUPPORT APPLICANT to reinforce the IT team.

As an IT APPLICATIVE SUPPORT, you will be responsible for Proactively detecting IT issues by creating tickets, Formalizing (via a ticketing tool) and categorizing incoming requests, Properly assessing impact and priority.

Ensure quality of ticket data, Ensure proper communication and global notifications to business users regarding resolution and status of items, Process IT tickets within a predefined timeframe (Time to repair), etc.

To successfully complete your assignments you will need to have knowledge of Business Funds.

IT APPLICATIVE SUPPORT - Missions :

  • Provide technical support to users' applications
  • Manage incidents and computer problems
  • Follow up on IT production
  • Handle IT tickets within a predefined timeframe
  • IT APPLICATIVE SUPPORT - Profile :

  • You have at least a 2-years Undergratuated degree in computer science
  • You have at least 2 years of experience in a similar position
  • You master the environments : Linux / Oracle / SQL Server / Sybase / Java / MQ Series / Master SQL
  • You speak French and English
  • IT APPLICATIVE SUPPORT - Offer :

  • An attractive salary of up to 38K€ depending on your experience
  • Telephone and computer
  • You will join an enthusiastic team of 5 people in IT
  • You will join a family company and human size
  • You will participate in various events organized by the company
  • Stability of the job
  • Are you interested in this opportunity?

    Do not hesitate to send us your CV. Nizar DELLAL is responsible for this position.

  • CONFIDENTIALITY GUARANTEED -
  • We will treat your application as confidential. However, do not hesitate to spread the word if someone can match this offer.

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