EU 3PL Country Expansion Manager
Luxembourg, Luxembourg, LUX
il y a 5j

At Amazon we believe that every day is still day one.

A day to take a first step. A day to look forwards to new challenges. And today is that day for you. It's your day to be part of something great.

A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon.

If you thrive in a challenging and fast-paced environment, we might be your perfect match. We don’t like to sit still, which is why we always treat every day like its day one.

It’s that kind of spirit that drives our success now and in the future, and you could be part of it

We are currently looking for an experienced and self-motivated 3PL Country Expansion Manager (m / f) to join our team and play a critical role within the EU External Fulfilment (EF) team.

The primary purpose of the role will be the management, control and direction of our External fulfillment operations in a specific Region, including specific operations for peak season.

The role of 3PL country Manager is a critical position and delivers huge impact on customer experience, bottom line performance and future growth within the EF business.

You will be launch the sites and then responsible for the relationship with our several 3PL providers in the assigned Region.

Interfacing with Retail teams, as well as EU External Fulfilment, Supply Chain and Transportation teams, you will be in charge of running External Fulfilment operations / processes, improving customer experience, inventory management and external partner performance in a fast growing environment.

Key Tasks / Responsibilities :

  • Be in charge of starting up operations in a new site with 3rd party run fulfillment in new country for Amazon operation
  • Owns customer experience and SLA delivery from the 3PL Sites
  • Manage day-to-day and mid term vendor relationships with External Fulfillment collaborates and be the first escalation point for the vendor and internally within Amazon.
  • The role requires you to influence the direction of the 3PL operations whilst leaving them the autonomy to work on improving the delivery through their own approach and processes
  • Develop continues improvement that meet our customer’s needs while satisfying performance and budget goals.
  • Support external partner through new service launch phase in particular and train them to the required Amazon processes.
  • You will be based in Luxembourg
  • Job requires flexibility in term of relocation and 20% Business trips.
  • Prior experience in Supply Chain / Transportation / Finance
  • Fluency in English and at least one other major European language
  • MBA degree
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