Amazon is currently looking for a highly motivated, forward-thinking Sr. Manager to join the Transportation team at our European headquarters in the vibrant city of Luxembourg.
The role represents a critical function with Amazon EU Operations to continuously improve the service levels, capacities, and costs of the EU Transportation Line Haul to ensure promises to the customers are being maintained.
In the role you will be responsible for leading the Linehaul planning and optimization team in Europe.
Your team's responsibilities :
Exceed customer expectations on delivery estimate accuracy for hundreds of millions of packages shipped by performing analysis on customer facing defects.
Leverage software development teams to systemically drive down transportation costs for a multi-billion dollar cost structure.
These initiatives may be built locally but the solutions are expected to influence international system design.
Develop a business plan for upcoming fiscal year and strategy for the group. Support the Operations Planning (OP) Process and goal setting.
Track existing metrics to detect & remove defects
Independently engage all levels of the organization to remove waste from operations processes including employing Lean / Six Sigma practices across the Network.
Prepare and participate recurrent Ops calls, business reviews, QBRs, Customer Service workshops (to support the improvement plans)
To be successful in this role, you need a passion for making data driven decisions which will have direct impact on customer experience.
Some keys to your success are the ability to be an effective communicator to various audiences. The ability to remain flexible and adapt to learning new tools and systems is instrumental in your role on the team.
Our environment is deadline driven, fast paced, and requires you to be detail-oriented and comfortable interacting and working with multiple teams (business and technical).
10+ years of professional experiences in Supply Chain / Transportation or related environment for an International company
A degree in Business, Economics, Logistics, Mathematics or similar field
Familiarity with supply chain management and transportation concepts : forecasting, planning, optimization, logistics, delivery performance, S&OP
People Management and Leadership skills to lead a team of Analyst and Project Managers.
Fluent in English, excellent written skills, excellent narrative style preferred
Highly analytical and quantitative skills; experience using data and metrics to test theories, confirm assumptions, and measure success
Demonstrated ability to handle multiple competing priorities and projects in a fast-paced environment with a proven track record for delivering results on large, cross functional, international milestone projects
Hands-on and ready to roll up sleeves, to dive deep into the business, in a lean organization.
Excellent written and verbal communication skills. Ability to simplify complex topics for broad audiences and influence others, plus ability to communicate with technical and commercial teams
Results-oriented , makes things happen, ability to move fast, innovate and simplify
Experience of working in or with operations
Fluency in German, French, or other European languages