Starting date : December 1st, 2020Duration : CDILanguages : French and English Remote work during Covid restrictions. Shifts : 3 shifting schedules : Monday to Friday from 6am to 10pm >
work period : 6am to 2pm - 7am ??to 4pm - 2pm to 10pm Exceptional Shift during the weekend (twice a year) We are looking for an Operator (F / M) MissionPrevent downtime, avoid malfunctions.
Control the proper functioning of central and distributed systems, applications and the networkAcknowledge receipt of alerts, and execute the associated procedures.
Record and justify its actions using the tools provided for the mission.Perform the required escalations according to the procedures in place.
Ensure a high quality of service and reporting to the Event Manager and to the client.Not really a technology to master, it is not strictly speaking technical supportThis is monitoring in dashboards provided by the customer.
The most important is good logic, concentration and a good understanding of procedures.